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Guest Services Representative
1 month ago
- As a Guest Service Representative, you have the responsibility of giving our guests the best hospitality experience they can have by:
- Assisting guests efficiently, courteously and professionally always
- Maintain a high level of service and hospitality
- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
- Post guest charges, collect payments and follow all cash handling procedures as required by Concord
- Handle guest mail and messages with respect to privacy and professionalism
- Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
- Be a great communicator to various departments and management on guest comments and concerns
- Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
- Have full knowledge of hotel safety and emergency procedures
- Various levels of medical plans, prescription discounts, and dental/vision.
- Paid Time Off Accrual
- 401K Retirement with Company contribution
- Pet Insurance
- 7 paid Holidays
- Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
- Paid Maternity Leave
- Paid Paternity Leave
Source: Hospitality Online
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Guest Services Representative
1 week ago
Columbus, Ohio, United States Concord Hospitality Full timeJoin Our Team as a Guest Services Representative Are you passionate about providing exceptional service and creating memorable experiences for guests? We are looking for a dedicated Full-time Guest Services Representative with flexible availability, including weekends. Your Role: As a vital member of our hotel operations, you will be at the forefront of...
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Guest Services Representative
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Guest Services Representative
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Guest Services Representative
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Guest Service Representative
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Guest Services Representative
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Guest Services Representative
1 week ago
Columbus, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Address guest concerns to ensure a high level of satisfaction.Manage all check-in and check-out processes in accordance with established hotel standards.Follow payment, cash handling, and credit policies and procedures.Prepare, print, and distribute daily...
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Columbus, Ohio, United States Atrium Hospitality Full timeCompany: Atrium HospitalityPosition: Front Desk AgentEmployment Type: Full-timeOverview: At Atrium Hospitality, we are dedicated to fostering a collaborative environment where enthusiasm, dedication, and recognition drive exceptional service. Our goal is to ensure that our team members enjoy fulfilling experiences while contributing to our mission of service...
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1 week ago
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