Service Advisor

3 weeks ago

Tustin, United States AutoNation Full time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.

.Position Overview


Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
What Will I Do Every Day?

  • Set, confirm and prepare for appointments with customers so they can have a great service experience

  • Meet or exceed targeted sales goals & the targeted customer satisfaction index

  • Greet customers in a friendly manner when they arrive

  • Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives

  • Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle

  • Produce repair orders for customers, including cost and time estimates, with full transparency

  • Communicate frequently with technicians and parts associates to ensure timely completion of work

  • Follow up with customers on the status of their vehicle, based on how the customer wants to be informed

  • Follow up with customers to ensure satisfaction

  • Gain superior product knowledge to effectively help customers

  • Provide an exceptional customer experience to drive loyalty 
    What are the requirements for this job?

    • High school diploma or equivalent

    • Proven ability to provide an exceptional customer experience

    • Ability to set and achieve targeted goals

    • Prior sales experience preferred but not required

    • Demonstrated communication, consultative, interpersonal and organizational skills

    • The willingness to follow up with customers

    • Experience and desire to work with technology

    • Valid in-state driver’s license and an acceptable, safe driving record

      This position is commission based. The average compensation for this position is $4,000-8,000 per month.The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.Exciting Benefits and Perks Await You:

      • Competitive compensation and 401k matching

      • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

      • Exclusive RX Pet program offering discounts on medications

      • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

      • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

      • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

        AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

  • Sales and Service Advisor

    1 day ago

    Tustin, United States Big Brand Tire & Service Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Service Advisor for our Foothill Ranch location and offering a guaranteed commission!Sales and Service Advisor: $19-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Sales and Service advisors provide exceptional customer service to our guests while...

  • Service Advisor

    13 hours ago

    Tustin, California, United States Tustin Chrysler Jeep Dodge Full time

    Job SummaryWe are seeking a highly organized and customer-focused Service Advisor to join our Express Lane team at Tustin Chrysler Jeep Dodge. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring timely and efficient service delivery, and maintaining a high level of customer satisfaction.Key...

  • Retail Sales Advisor- Intel

    4 weeks ago

    Tustin, United States Acosta Full time

    Retail Sales Advisor- Intel LocationCA - TUSTIN Is computer technology a passion or hobby of yours? ActionLink is seeking an enthusiastic individual who will enjoy creating a quality service environment inside a local Best Buy's computer department. This dedicated specialist will showcase and explain the latest innovations in personal computing by...

  • Retail Sales Advisor- Intel

    4 weeks ago

    Tustin, United States Acosta Sales & Marketing Full time

    Retail Sales Advisor - Intel Location: CA - TUSTIN Is computer technology a passion or hobby of yours? ActionLink is seeking an enthusiastic individual who will enjoy creating a quality service environment inside a local Best Buy's computer department. This dedicated specialist will showcase and explain the latest innovations in personal computing by...

  • Customer Experience Specialist

    2 months ago

    Tustin, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Retail Sales Advisor- Intel

    4 weeks ago

    Tustin, United States Acosta Group Full time

    **Retail Sales Advisor- Intel** Location**CA - TUSTIN** **Is computer technology a passion or hobby of yours?** ActionLink is seeking an enthusiastic individual who will enjoy creating a quality service environment inside a local Best Buy's computer department. This dedicated specialist will showcase and explain the latest innovations in personal computing...

  • Retail Sales Advisor- Intel

    4 weeks ago

    Tustin, United States Acosta Full time

    Retail Sales Advisor- Intel LocationCA - TUSTINIs computer technology a passion or hobby of yours? ActionLink is seeking an enthusiastic individual who will enjoy creating a quality service environment inside a local Best Buy's computer department. This dedicated specialist will showcase and explain the latest innovations in personal computing by...

  • Commercial Risk Client Advisor

    1 week ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Baldwin Risk Partners is a distinguished team of skilled risk advisors dedicated to addressing the most significant challenges your organization may encounter. Our knowledgeable consultants conduct thorough evaluations of your business and circumstances to devise innovative, comprehensive, and cost-efficient solutions tailored specifically for you. With over...

  • Customer Sales Advisor

    3 weeks ago

    Tustin, California, United States Goodyear Full time

    Goodyear. More Driven. GOODYEAR/ JUST TIRE IMMEDIATELY HIRING – APPLY TODAY The pay range for this position is $ $22.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental,...

  • Retail Sales Advisor- Intel

    1 month ago

    Tustin, United States ActionLink Full time

    Job DescriptionJob DescriptionIs computer technology a passion or hobby of yours?ActionLink is seeking an enthusiastic individual who will enjoy creating a quality service environment inside a local Best Buy's computer department. This dedicated specialist will showcase and explain the latest innovations in personal computing by representing our client,...

  • Commercial Risk Client Advisor

    1 week ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Baldwin Risk Partners is a collective of skilled and committed risk management professionals adept at addressing the most significant challenges encountered by your organization. Our knowledgeable consultants conduct thorough evaluations of your business and circumstances to devise innovative, comprehensive, and cost-efficient solutions tailored specifically...

  • Commercial Risk Client Advisor

    2 weeks ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Baldwin Risk Partners is a collective of skilled and committed risk management professionals adept at addressing the most significant challenges encountered by organizations. Our knowledgeable consultants conduct thorough evaluations of your business and circumstances to devise innovative, comprehensive, and cost-efficient solutions tailored specifically to...

  • Automobile Service Technician

    1 day ago

    Tustin, California, United States TUSTIN MAZDA Full time

    About the RoleTustin Mazda is seeking an experienced Lube Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and maintaining a clean and organized work environment.Key ResponsibilitiesPerform routine maintenance and repairs on...

  • Customer Service Representative

    2 days ago

    Tustin, California, United States Goodyear Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective guest interactions.Key ResponsibilitiesDrive Sales Growth: Help achieve sales targets by...

  • Sales and Service Leader

    3 weeks ago

    Tustin, United States Sephora Full time

    Job ID: 253555 Store Name/Number: CA-Tustin Market Place (1158) Address: 2999 El Camino Real, Tustin, CA 92782, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping...

  • Sales and Service Leader

    4 weeks ago

    Tustin, United States Sephora Full time

    Job ID: 253555Store Name/Number: CA-Tustin Market Place (1158)Address: 2999 El Camino Real, Tustin, CA 92782, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for...

  • Commercial Risk Client Service Representative

    1 week ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Company Overview:Baldwin Risk Partners is a collective of skilled and passionate risk management professionals dedicated to addressing the most significant challenges your organization faces.Our Expertise:Our knowledgeable advisors conduct thorough evaluations of your business and circumstances to craft innovative, all-encompassing, and economical solutions...

  • Commercial Risk Client Service Expert

    1 week ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Company Overview:Baldwin Risk Partners is a collective of skilled and committed risk management professionals, adept at addressing the most significant challenges that organizations encounter.Our Expertise:Our knowledgeable advisors conduct thorough evaluations of your business and circumstances to craft innovative, comprehensive, and cost-efficient...

  • Commercial Risk Client Service Associate

    1 week ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Company Overview:Baldwin Risk Partners is a distinguished team of skilled risk consultants dedicated to addressing the most significant challenges your organization may encounter.Our Expertise:Our seasoned advisors conduct thorough evaluations of your business and circumstances to devise innovative, comprehensive, and cost-efficient solutions tailored...

  • Commercial Risk Client Service Associate

    1 week ago

    Tustin, California, United States Baldwin Risk Partners Full time

    Baldwin Risk Partners is a distinguished team of skilled risk consultants dedicated to addressing the most significant challenges faced by organizations. Our seasoned advisors conduct thorough evaluations of your business and circumstances to devise innovative, comprehensive, and cost-efficient solutions tailored specifically to your needs. With over 35...