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Customer Service Representative

2 months ago

Tustin, California, United States Goodyear Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective guest interactions.

Key Responsibilities
  • Drive Sales Growth: Help achieve sales targets by building strong relationships with guests and providing personalized recommendations on tire and service products.
  • Guest Experience: Ensure every guest interaction is positive and memorable, from initial contact to completion of service.
  • Product Knowledge: Stay up-to-date on all tire and service products, including warranties, promotions, and manufacturer recommendations.
  • Team Player: Collaborate with colleagues to achieve team goals and maintain a clean and safe work environment.
  • Continuous Learning: Utilize company-provided training tools to enhance skills and knowledge, driving personal and professional growth.
Requirements
  • Guest Service Experience: Prior experience in a customer-facing role, preferably in the automotive industry.
  • Valid Driver's License: Must possess a valid driver's license and be able to operate a vehicle safely.
  • Age Requirement: Must be at least 18 years of age.
  • Relocation: No relocation is offered for this position.
  • Work Authorization: Must be legally authorized to work in the U.S. without company sponsorship.
About Goodyear

Goodyear is one of the world's largest tire companies, employing approximately 62,000 people and operating in 21 countries. Our commitment to innovation and customer satisfaction drives our success, and we're looking for talented individuals like you to join our team.