Director Retention Marketing Analytics

3 weeks ago

San Francisco, United States Sephora Full time
Job ID: 246416
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible:Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

We are currently seeking a dynamic and experienced Director of Retention Marketing Analytics. In this role, you will lead all aspects of the development and implementation of data-driven strategies to improve customer retention metrics across Email, Mobile (SMS/Push), and Direct Mail. 

Key Responsibilities: 

-Collaborate with Retention Channel managers to develop the Marketing Effectiveness team’s strategic roadmap and team objectives. 

-Lead a team to conduct in-depth analyses of customer behavior, channel performance, testing, and forecasting to drive retention marketing performance. 

-Establish KPIs and performance metrics to track the effectiveness of retention channels. 

-Build out dashboards leveraging 3rd party data sources and CRM data to provide Sephora with deep analytical insights. 

-Collaborate with Product, Engineers, and MarTech to monitor, identify, and resolve data integrity issues. 

Qualifications: 

-Degree in Business, Statistics, Economics, or a related field preferred. 

-8+ years of Analytics experience, with a focus on customer retention. 

-Excellent communication and presentation skills, including ability to communicate complex findings to both technical and non-technical audiences that drive strategic decisions.  

-Proficiency in data analysis tools and programming languages such as SQL, Python, R, etc. 

-Experience with data visualization tools such as Tableau, Power BI, or similar. 

-Experience with test design measurement (e.g. A/B testing) 

-Ability to thrive in a collaborative, cross-functional environment and effectively influence stakeholders at all levels of the organization.

#LI-SR1

If you are passionate about beauty, data-driven strategies, and customer retention, we would love to hear from you. Join us in our mission to reimagine the future of beauty. Apply today  

The annual base salary range for this position is $142, #  - # , # The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

-The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
-The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
-The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
 

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

  • Head of Customer Retention Analytics

    1 week ago

    San Francisco, California, United States Sephora Full time

    Job Overview:As the Head of Customer Retention Analytics, you will spearhead the formulation and execution of data-centric strategies aimed at boosting customer loyalty across various channels including Email, Mobile, and Direct Mail.Key Responsibilities:Lead a dynamic team of analysts and work in tandem with cross-functional departments to deliver...

  • Retention Marketing Manager

    2 weeks ago

    San Francisco, United States Every Man Jack Full time

    Every Man Jack, a B Corp Certified Company, is a leader in the natural men's grooming space, with a presence across major national retailers like Target, Walmart, Whole Foods, and Amazon. We've experienced significant growth over the past several years and continue to add top talent to our growing roster. Considering a host of recent initiatives,...

  • Retention Marketing Manager

    5 days ago

    San Francisco, California, United States Gap Inc. Full time

    About the RoleIn this key position, you will be responsible for the day-to-day execution and optimization of marketing campaigns across various channels, ensuring each customer has an engaging and cohesive experience that drives business performance. You will collaborate with internal partners (Brand Marketing, Commercial Planning, Loyalty, etc) and external...

  • Director of Data Science and Analytics

    5 days ago

    San Francisco, California, United States Cloud Analytics Technologies, LLC Full time

    Job OverviewJob ID: J36993Specialized Area: Data ScienceJob Title: Director of Data ScienceLocation: San FranciscoDuration: 12 MonthsDomain Exposure: Pharmaceuticals, Banking & Finance, Insurance, Retail, Government, Telecom, Aerospace/Airlines, Oil & GasWork Authorization: To Be Discussed LaterEmployment Type: W-2 (Consultant must be on our company payroll....

  • Director, Marketing Analytics

    5 days ago

    San Francisco, United States Chime Full time

    About the role Chime is seeking a versatile marketing analytics leader to lead, guide, and scale our marketing analytics team. In this position, you will help drive data-driven decision-making across the company by conducting in-depth analyses that provide valuable and actionable insights. You will also prioritize high-impact projects and redefine how data...

  • Director, Marketing Analytics

    5 days ago

    San Francisco, United States Chime Full time

    About the role Chime is seeking a versatile marketing analytics leader to lead, guide, and scale our marketing analytics team. In this position, you will help drive data-driven decision-making across the company by conducting in-depth analyses that provide valuable and actionable insights. You will also prioritize high-impact projects and redefine how data...

  • Executive Director of Marketing Strategy

    2 days ago

    San Francisco, California, United States Beautiful Full time

    About BeautifulWe are a pioneering company that is revolutionizing the way the world presents information by developing cutting-edge, user-friendly tools that empower anyone to create captivating visual stories that resonate with audiences worldwide.We are seeking a highly skilled and experienced Executive Director of Marketing Strategy to join our team and...

  • Area Director of Sales and Retention

    14 hours ago

    San Francisco, California, United States Kaiser Permanente Full time

    Job Summary:As a key leader at Kaiser Permanente, the Area Director of Sales and Retention will be responsible for driving the long-term strategic direction of sales and retention strategies for health insurance or workers compensation accounts. This role will align with company-wide initiatives and establish best practices for utilizing resources,...

  • Executive Director of Marketing

    2 days ago

    San Francisco, California, United States Beautiful Full time

    About the RoleWe are seeking a highly experienced and skilled Executive Director of Marketing to join our team at Beautiful. As a key member of our leadership team, you will be responsible for developing and executing our marketing strategy to drive business growth and revenue.Key ResponsibilitiesMarketing Strategy and Planning: Develop and execute a...

  • Senior Director of Marketing

    3 days ago

    San Francisco, California, United States Prevail Full time

    About the PositionThe Senior Director of Marketing is a high-visibility role responsible for leading the company's creative services, communication, and advertising plans, brand management, social media, websites, digital/print production, and distribution. This position will manage the Creative & Marketing team, lead the creation and implementation of...

  • Director, Market Analytics and Insights

    2 weeks ago

    South San Francisco, United States Rigel Pharmaceutical Full time $172,380 - $212,800

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Director of Market Analytics and Insights will be responsible for gathering and integrating insights for Rigel’s commercial product(s) and pipeline in order to make strategic recommendations that positively impact business decision making and results. This role includes the management of all primary and...

  • Marketing Director

    2 days ago

    San Francisco, California, United States Curated Full time

    About the RoleWe are seeking a seasoned Marketing Director to spearhead our consumer growth initiatives. As a key member of our team, you will be responsible for developing and executing a comprehensive marketing strategy that drives business growth and profitability.Key ResponsibilitiesMarketing Strategy: Develop and implement a marketing strategy that...

  • Retention Marketing Manager

    4 weeks ago

    San Francisco, United States Quince Full time

    OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring...

  • Senior Marketing Director

    5 days ago

    San Francisco, California, United States Recruiting from Scratch Full time

    About the JobWe are seeking a highly skilled and experienced Director of Growth and Revenue to join our team at Recruiting from Scratch. As a key member of our leadership team, you will be responsible for driving revenue growth and scaling our customer acquisition and retention efforts.Key ResponsibilitiesDefine and execute a performance marketing agenda to...

  • Director of Data Science and Analytics

    2 days ago

    San Francisco, California, United States AI Technologies LLC. Full time

    Job OverviewJob ID: J36993Specialized Area: Data Science and AIJob Title: Director of Data Science and AnalyticsLocation: Remote (San Francisco)Duration: 12 MonthsIndustry Exposure: Pharmaceuticals, Banking and Finance, Insurance, Retail, Government, Telecom, Aerospace and Airlines, Oil and GasWork Authorization: W-2 (Employee must be on our company...

  • Marketing Director

    5 days ago

    San Francisco, California, United States Obviously AI Full time

    About UsAt Obviously AI, we're revolutionizing the way businesses leverage data science to drive growth and innovation. Our mission is to empower companies to become AI-driven organizations, and we're looking for a talented Marketing Director to join our team.Job SummaryWe're seeking a seasoned Marketing Director to lead our growth marketing efforts and...

  • Senior Director, Digital Marketing Solutions

    1 week ago

    San Francisco, United States Visa Full time

    Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Senior Director, Digital Marketing Solutions

    2 weeks ago

    San Francisco, United States Visa Full time

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Director, Advanced Analytics

    3 days ago

    San Francisco, United States Professional Diversity Network Full time

    Argenx Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the...

  • Marketing Director

    6 days ago

    San Francisco, California, United States Fortrea Full time

    About FortreaFortrea is a leading global contract research organization (CRO) with a strong commitment to scientific rigor and a proven track record of clinical development expertise. With a passion for delivering innovative solutions, Fortrea provides pharmaceutical, biotechnology, and medical device customers with a wide range of clinical development,...