Program Manager

4 days ago


Washington, United States U.S. Capitol Police Full time

This position is located in the Inspections Division (ID), Office of Inspections and Policy (OIP), Assistant Chief of Police for Standards and Training Operations (ACOP-S&TO), in the United States Capitol Police (USCP). The incumbent has delegated authority, for administering the Department's internal policy performance and compliance program. The work involves monitoring specific program areas, conducting risk assessments to create internal auditing guidelines, and analyzing program performance trends and other data for continuous improvement. Conduct inspection and compliance reviews of all the Department programs to examine compliance with laws, rules, regulations, and policies. Evaluate the adequacy of established controls, efficiency of operations, and effectiveness in achieving program results.
Conducts and oversees the program review and assessment of the Department's policy performance and compliance program where considerable variability exists. Identifies and develops performance measures and consults with senior leadership on inspection and compliance initiatives and best practices. Directs and coordinates the activities of the compliance team by providing instruction, guidance, and advice. Identifies and addresses program compliance issues and provides feedback and recommendations for corrective actions. Briefs the OIP Director, Deputy Director, and ACOP-S&TO concerning the interpretations or applicability of internal inspection and compliance findings, notable concerns, and corrective action recommendations.
Functions as a quality management and process improvement expert for the internal policy performance and compliance program. Collaborates with senior managers to improve programs and processes throughout the Department. Utilizes various statistical process methods and tools to analyze, facilitate, report, and provide recommendations for process improvements, adherence to directives and SOPs, and to establish appropriate controls.


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