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Sales Enablement Manager

2 months ago

Chicago, United States GoHealth Full time

GoHealth Intro: GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.

Why Apply: As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.

Our #TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.

We also understand that you may not check every box in our requirements list -- most applicants don’t In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today

About the role:

The GoHealth Sales Enablement Manager will be responsible to ensure a consistent approach to diagnosing, validating, and coaching behaviors at the management level.  You will be a motivator and supporter of effective sales techniques (Specifically the Development Pod Process), increasing sales production per agent, driving compliance, and promoting GoHealth’s culture, all through your relationship and direction with the Team Managers & Program Managers.  You will work closely with the sales, strategy, and learning teams to ensure the coaching process as well as the sales process are delivered at the highest of levels.

What you’ll do:

  • Enforce a consistent coaching methodology for all Agents (what does this mean?)
  • Manage a team of Sales Enablement Specialists effectively and hold them accountable (are they hiring/firing these individuals?)
  • Drive measurable metric performance at both the agent and Team Manager level (are they setting the goals/targets for these individuals?)
  • Monitor recorded coaching sessions from each Team Manager and ensure the Go Health coaching/sales process methodology is followed. Coach and follow up for improved performance
  • Coach Agents & Team Managers in conjunction with Program Managers
  • Deliver impactful training sessions
  • Planning, coordinating, and development of the necessary training
  • Sharing the information about key techniques and best practices and tools that can support the work of the sales team
  • Inspect quality and quantity of coaching
    • Watch/observe recordings of coaching
    • Monitor CREED coaching link for quantity of coaching’s
  • Learn and serve as subject matter expert within the organization on coaching, KPI’s, and sales process
  • Plan and support the development of Team Manager’s knowledge, skills, and abilities
  • Understand GoHealth’s compliance and regulatory needs in order to drive compliant team member behavior
  • Ability to work unsupervised
  • Ability to build and maintain relationships amongst your peers
  • Drive accountability amongst Team Managers & agents to improve overall sales results

What we’re looking for:

  • Bachelor’s Degree or equivalent
  • 5+ Years of Sales Management/Leadership experience
  • 2+ Years of Training/Coaching
  • Demonstrated ability to drive tangible performance improvements through
  • Willingness to learn and master the GoHealth coaching process
  • Excellent problem solving and communication skills
  • Immaculate organizational skills

Location: Hybrid (Chicago, IL)

Benefits & Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Subsidized gym memberships
  • Commuter and transit benefits
  • GoHealth is an Equal Opportunity Employer

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