IT Specialist

3 weeks ago


Fort Drum, United States U.S. Army Cyber Command Full time

Document all Standard Operating Procedures (SOPs) on information resources used to deliver Army Information Technology Portfolio (AITP), and IT Service Management (ITSM) services provided by RNEC.
Analyze and document RNEC Information Technology (IT) systems hardware and software configuration, and IT Asset and Configuration programs.
Establish and maintain RNEC’s knowledge and records baseline on network and systems configuration.
Establish configuration control and change management requirements and procedures. Provides guidance and direction to RNEC staff to assure compliance with established procedures and guidelines.
Provide management control and coordination required to prepare documentation for change requests (CR).
Prepare and maintain technical documents relative to Department of Defense (DoD) and Army policy requirements for network and systems configuration documentation.
Serve as the Enterprise License Agreements Specialist responsible for supporting the Network in the initiation, creation, and maintenance of all policies and procedures related to the Enterprise Licensing Agreement.



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