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Administrative Support

3 months ago

West Columbia, United States Spherion Full time

We are seeking a reliable and detail-oriented Administrative Support Team Member. The ideal candidate will provide essential administrative assistance, ensuring smooth and efficient office operations.The Administrative Support Team Member will handle a variety of tasks, including scanning documents, sending out letters, processing paperwork, and providing support to other team members. The position is critical in maintaining a productive and positive work environment.

Responsibilities:
- Serve as the initial point of contact for individuals inquiring about disability benefits, providing accurate and comprehensive information over the phone
- Clearly explain the disability claims process, eligibility criteria, required documentation, and timelines to clients in a manner that is easy to understand.
- Record detailed and accurate notes of each interaction with clients
- Address client inquiries, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and effectively
- Adhere to strict confidentiality and data security protocols when handling sensitive client information

Working hours: 8:30 AM - 5:00 PM

Skills:
Customer service

Education:
High School

Experience:
0-1 years

Qualifications:
Computer Knowledge
Communication
Organization

Apply today to take the next step in your career and make a meaningful impact in our organization.



Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

- Serve as the initial point of contact for individuals inquiring about disability benefits, providing accurate and comprehensive information over the phone- Clearly explain the disability claims process, eligibility criteria, required documentation, and timelines to clients in a manner that is easy to understand.- Record detailed and accurate notes of each interaction with clients- Address client inquiries, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and effectively- Adhere to strict confidentiality and data security protocols when handling sensitive client information

experience

0-1 years

skills

Customer service

qualifications

Computer Knowledge CommunicationOrganization

education

High School