Current jobs related to Customer Support Specialist - San Francisco - Canvas Medical

  • Customer Support Specialist

    2 weeks ago

    San Diego, California, United States U.S. Legal Support Full time

    Job OverviewAre you passionate about delivering exceptional customer service and possess strong communication skills? Do you enjoy troubleshooting and assisting others?U.S. Legal Support is looking for a Customer Support Specialist who demonstrates excellent listening abilities, attention to detail, and proficient problem-solving skills. The responsibilities...

  • Customer Support Specialist

    5 days ago

    San Francisco, California, United States Hire Talent Full time

    {"title": "Customer Support Specialist", "content": "About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Bbot. As a key member of our customer support team, you will be responsible for providing exceptional support to our merchants, ensuring they have a seamless experience with our platform.Key...

  • Customer Support Specialist

    2 weeks ago

    San Francisco, California, United States Hire Talent Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Hire Talent. As a key member of our support team, you will be responsible for providing exceptional customer service to our merchants, resolving technical issues, and ensuring a seamless experience for our customers.Key ResponsibilitiesTechnical...

  • Technical Customer Support Specialist

    2 months ago

    San Francisco, United States welcomeaboard.io Full time

    Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. As a **Technical** **Customer Support Specialist** you will help empower our customers and make Webflow the best product possible. ****About the role**** * **Location:** Remote * **Required time zones:** AMER (MT/PT) * 40 hours/week As a...

  • Technical Customer Support Specialist

    3 weeks ago

    San Francisco, California, United States Azek Co. Full time

    Field Technical Customer Service SpecialistJob Category: Customer ServicePosition Overview:At AZEK, we embrace diversity and are committed to fostering an inclusive environment for our employees, products, and community. We are proud to be an equal opportunity employer.ROLE SUMMARY:The Field Technical Customer Service Specialist plays a crucial role in...

  • Customer Support Specialist

    3 weeks ago

    South San Francisco, California, United States Cytovale, Inc Full time

    Job OverviewPosition SummaryThe Customer Support Specialist will play a vital role within the Customer Service Department, dedicated to ensuring client satisfaction through professional assistance and order management. The ideal candidate will possess experience in the medical device sector and demonstrate a strong dedication to providing exceptional...

  • Customer Support Specialist

    2 weeks ago

    San Francisco, California, United States SS&C Full time

    SS&C is a worldwide leader in providing investment and financial services as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 locations in 35 countries....

  • Fraud Prevention and Customer Support Specialist

    2 weeks ago

    San Francisco, California, United States RTA US Full time

    Job OverviewRTA US is currently in search of a Fraud Prevention and Customer Support Specialist to join our team in the Mobile Food Service sector. This role is pivotal in ensuring customer satisfaction while also protecting the organization from fraudulent activities.Contract Type: W2, 4-Months (with potential for extension)Work Arrangement: Remote within...

  • Customer Support Enablement Specialist

    5 days ago

    San Francisco, California, United States Rippling People Center Inc. Full time

    About Rippling People Center Inc.Rippling People Center Inc. is a leading provider of human capital management and information technology solutions for businesses. Our platform enables companies to streamline their HR and IT operations, from payroll and benefits to employee computers and applications.We are headquartered in San Francisco and have received...

  • Bilingual Insurance Customer Support Specialist

    3 weeks ago

    San Francisco, California, United States Elevance Health Full time

    Position Overview:The Bilingual Insurance Customer Support Specialist plays a crucial role in assisting clients by addressing inquiries across various insurance sectors. This position is designed for individuals fluent in both Mandarin and Cantonese, ensuring effective communication with a diverse clientele.Key Responsibilities:- Process and confirm premium...

  • Customer Support Specialist

    1 week ago

    San Francisco, California, United States Abridge Full time

    Job DescriptionAbridge is a pioneering organization that is revolutionizing the healthcare industry by leveraging AI technology to improve clinical documentation efficiencies and enhance patient-clinician conversations.Our mission-driven company is committed to delivering exceptional products and services that empower healthcare professionals to focus on...

  • Bilingual Insurance Customer Support Specialist

    3 weeks ago

    San Francisco, California, United States Elevance Health Full time

    Position Overview:The Bilingual Insurance Customer Support Specialist plays a crucial role in assisting clients by addressing inquiries across various insurance sectors.Key Responsibilities:Process and confirm premium payments efficiently.Guide clients in understanding their health care options, elucidating benefits and pricing for all available...

  • Customer Support Specialist

    3 weeks ago

    San Diego, California, United States Bdt & Associates Inc Full time

    Customer Support SpecialistWe are in search of a committed and resourceful individual to take on the role of Customer Support Specialist at Bdt & Associates Inc. If you are passionate about delivering outstanding customer support and have excellent communication and organizational capabilities, we encourage you to consider this opportunity.Key...

  • Customer Support Specialist

    2 weeks ago

    San Francisco, California, United States Code Ninjas of Houston, TX Full time

    Job DescriptionAt Code Ninjas of Houston, TX, we are seeking a highly skilled Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our global clients via our help desk.Key Responsibilities:Customer Issue Resolution: Take full ownership of customer issues until...

  • Customer Support Specialist

    1 day ago

    San Francisco, California, United States Strikingly Full time

    Customer Support Agent OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Norwegian-English Customer Support Agent. As a key member of our support team, you will be responsible for providing exceptional service to our customers through email and live-chat channels.Key Responsibilities:Provide...

  • Customer Support Specialist

    3 days ago

    San Francisco, California, United States TEC accutite Full time

    Customer Support RepresentativeWe are seeking a highly skilled and customer-focused representative to join our team at TEC Accutite. As a Live Chat Representative, you will be responsible for providing exceptional support to our customers through real-time live chat interactions.Key Responsibilities:Engage with customers in real-time through live chat to...

  • Customer Support Specialist

    1 week ago

    San Francisco, California, United States Thefairstream Full time

    **Job Summary**Thefairstream is seeking a highly skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional support experiences to our customers.**Key Responsibilities**• Deliver personalized and proactive support to end-users and enterprise clients• Capture and record...

  • Customer Support Specialist

    2 weeks ago

    San Francisco, California, United States Lattice Full time

    About the RoleThis is an exciting opportunity to join Lattice as a Customer Support Associate, where you will play a key role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Support: Provide timely and effective support to customers through various channels, including chat, email, and video...

  • Customer Support Specialist

    5 days ago

    San Francisco, California, United States TEC accutite Full time

    About TEC AccutiteTEC Accutite is a leading provider of petroleum industry engineering and construction services. With over three decades of experience, we offer a range of solutions to customers in the Bay Area and across North America.Our ServicesWe provide a comprehensive suite of services, including:Web-Based Compliance SolutionsEngineering and...

  • Customer Support Specialist

    6 days ago

    San Francisco, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Geek Squad Agent. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support, knowledge, and solutions.Key ResponsibilitiesProvide Exceptional Customer Service: Deliver positive, timely service to customers during the...

Customer Support Specialist

4 months ago

San Francisco, United States Canvas Medical Full time


• Customer Support Specialist - REMOTE
•

San Francisco / Implementation / Remote
• Key responsibilities:
•

+ First Point of Contact: serve as first point of contact to nationwide customers through email, chat, or video

+ User Proxy: serve willingly on behalf of our customers to test and explore product issues while collaborating with the product and engineering team

+ Ticket Inbound Management: work collaboratively with your support colleagues to ensure timely responses to customer questions with meaningful answers

+ Knowledge Center Improvement: help strengthen core set of Canvas knowledge base support articles, and educate/empower our customers to become better Canvas users

+ Customer Advocacy: identify product strengths and weaknesses based on daily customer interactions, and effectively communicate them to your Canvas team


• What were looking for:
•

+ Savvy technology user who is detail oriented with documentation and communication

+ Willingness to create and improve educational materials, training curriculums, and other instructional content to facilitate continuous learning and knowledge sharing for customers

+ Strong listener with deep empathy for healthcare workers

+ Ability to prioritize and manage multiple tasks in a fast paced environment

+ Ideally you have 2+ years of customer service or support experience in the healthcare industry

+ Required 2 years of experience working in a primary care practice setting

We were a fully remote team before the pandemic started and will continue to be after it subsides. We encourage people to do their work when and where they perform at their best. Because of this structure, strong written communication skills, time management skills, and personal accountability are very important to us.

Employee benefits offered: - Competitive salary and equity package - Health insurance - Home office stipend - 401k - Generous PTO - Paid sabbatical after 4 years of employment.

Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.