Customer Support Specialist
1 week ago
SS&C is a worldwide leader in providing investment and financial services as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 locations in 35 countries. Approximately 18,000 organizations in the financial services and healthcare industries, ranging from major institutions to local firms, utilize SS&C's offerings to manage and account for their investments.
Position Overview
Client Support Specialist (Hybrid)
Location: San Francisco, CA
Team Introduction:
As a Client Support Specialist within the Client Services (CS) Group, your primary responsibility will be to deliver exceptional service to Advent Software's clients by addressing technical and product functionality inquiries through various communication channels. This role is hybrid, requiring occasional office presence.
Why SS&C Stands Out:
- Comprehensive training grounded in over 30 years of industry expertise.
- A flexible work environment, allowing for remote work several days a week.
- Clear career progression opportunities.
- Access to advanced technologies, including SQL, UNIX, and LINUX.
- A collaborative culture that spans globally, supported by tools like Microsoft Teams and Zoom.
- Engagement with complex issues and assignments that will challenge you daily.
- A dynamic environment where you will collaborate directly with clients, team members, implementation consultants, and resources across our global offices to achieve desired outcomes.
Key Responsibilities:
Client Support Specialists will undergo a comprehensive training program lasting up to 8 weeks, featuring various checkpoints. Successful completion of exams and final certification, along with demonstrating job performance throughout this period, is essential for continued employment.
Preferred Qualifications:
- A degree in Management Information Systems, Computer Science, or other technical fields, Economics, Mathematics, Business Management, or Finance.
- A strong desire to learn and grow in the role is essential.
Thank you for considering a career with SS&C. We encourage you to explore this opportunity further through our corporate careers page.
SS&C Technologies is an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace.
Salary for this position is determined by various factors, including relevant work experience, job-related knowledge, skills, abilities, business needs, and geographic regions. California: Salary range for the position: 70,000 USD to 80,000 USD.
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