Service Technician

2 months ago


LOWELL, United States PREPLATINUM2024 Full time

Job Summary: The Service Technician will be responsible for diagnosing, repairing, and maintaining (specific equipment/systems) at customer locations. The ideal candidate will possess strong technical skills, excellent communication abilities, and a dedication to providing top-notch service. Key Responsibilities: Diagnose and repair (specific equipment/systems) at customer sites or in the shop.Perform routine maintenance and inspections on (specific equipment/systems).Provide technical support and guidance to customers.Document all service and repair activities accurately.Maintain a clean and organized work area and vehicle.Adhere to all safety protocols and procedures.Manage and prioritize multiple service calls efficiently.Collaborate with team members to improve service delivery and customer satisfaction.Keep up-to-date with the latest industry trends and technologies. Qualifications: High school diploma or equivalent; technical school or certification preferred.Proven experience as a Service Technician or in a similar role.Strong technical knowledge of (specific equipment/systems).Ability to read and interpret technical manuals, schematics, and diagrams.Excellent problem-solving skills and attention to detail.Strong communication and customer service skills.Valid drivers license and a clean driving record.Ability to work independently and manage time effectively.Physical ability to lift and carry up to (specific weight) and work in various conditions. Benefits: Competitive salaryHealth, dental, and vision insuranceRetirement plan with company matchPaid time off and holidaysCompany vehicle and tools providedOngoing training and professional development opportunities


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