Service Technician

2 months ago


Lowell, Massachusetts, United States PREPLATINUM2024 Full time

Job Summary:
The Service Technician will be responsible for diagnosing, repairing, and maintaining (specific equipment/systems) at customer locations. The ideal candidate will possess strong technical skills, excellent communication abilities, and a dedication to providing top-notch service.

Key Responsibilities:
Diagnose and repair (specific equipment/systems) at customer sites or in the shop.
Perform routine maintenance and inspections on (specific equipment/systems).Provide technical support and guidance to customers.
Document all service and repair activities accurately.
Maintain a clean and organized work area and vehicle.
Adhere to all safety protocols and procedures.
Manage and prioritize multiple service calls efficiently.
Collaborate with team members to improve service delivery and customer satisfaction.
Keep up-to-date with the latest industry trends and technologies.

Qualifications:
High school diploma or equivalent; technical school or certification preferred.
Proven experience as a Service Technician or in a similar role.
Strong technical knowledge of (specific equipment/systems).Ability to read and interpret technical manuals, schematics, and diagrams.
Excellent problem-solving skills and attention to detail.
Strong communication and customer service skills.
Valid drivers license and a clean driving record.
Ability to work independently and manage time effectively.
Physical ability to lift and carry up to (specific weight) and work in various conditions.

Benefits:
Competitive salaryHealth, dental, and vision insuranceRetirement plan with company matchPaid time off and holidaysCompany vehicle and tools providedOngoing training and professional development opportunities

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