Coordinator of Enrollment Operations

1 month ago

Utica, United States Utica University Full time

Coordinator of Enrollment Operations
Utica College - Utica, NY

The Coordinator of Enrollment Operations provides support for the enrollment of on-line undergraduate, on-line graduate, and ground undergraduate and graduate students to the College. This involves daily data hygiene processes to ensure the accuracy and integrity of all ground and on-line undergraduate and graduate application records. The Coordinator will assist with the management of on-line and ground undergraduate and graduate prospects, recruits and applicants through the enrollment funnel using Banner and CRM.

Location Utica, NY Application Deadline Review begin date: Open Until Filled Yes Applicant Documents Instructions
All positions at Utica College support the College’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.

In line with the College’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement

Major Responsibilities
Process and input into Banner and/or the CRM on-line and ground undergraduate and graduate applications, files, and letters.

Prepares on-line and ground undergraduate and graduate files for review.

Reviews on-line and ground undergraduate and graduate applicant files for completeness and accuracy.

Assist with the review of Undergraduate ground applications.

Assist with foreign language and English placement review for all undergraduate ground students.

Communicates with incomplete undergraduate ground applicants to encourage submission of documents

Assists with the review and mailing of undergraduate ground admissions letters.

Safeguards the confidentiality of departmental or office administration by exercising discretion in communicating information to faculty, students and staff when handling departmental records, files, and similar confidential items.

Prepares and/or completes on-line and ground undergraduate and graduate admissions folders for review by performing keyboarding which requires accuracy, reviewing the completed documents for completeness and accuracy, and submitting the documents for approval or processing the documents according to established procedures.

Provides required or requested information and/or data for on-line and ground undergraduate and graduate applications, internal or external reports and records, retrieving data stored on word processing discs or computer databases, organizing and presenting the information in a usable and understandable format.

Inputs, revises, stores and retrieves on-line and ground undergraduate and graduate applicant data, correspondence, tables and similar documents on personal computer equipment.

Develops and maintains communication plans within Banner and/or the CRM for merging and tracking documents to students, colleges and appropriate external departments.

Provides required or requested documents by operating (or directing/requesting others to provide such documents) photocopier equipment and standard office machines, collating and assembling printed or copied materials such as reports, bulletins, articles, and delivering finished materials as directed.

Assists in effective training on departmental procedures and policies, making appropriate work assignments.

Assists with special projects as necessary.

Contributes to the overall success of the department by performing other essential duties and responsibilities as assigned by the immediate supervisor.

Driving Responsibilities
N/A

Travel
N/A

Supervises May supervise student workers/interns Education & Experience Qualifications
Associate degree required. Bachelor’s degree preferred.

Experience working in a fast paced office setting.

Must be able to perform multitasking functions.

Working knowledge of Microsoft products such as Word, Excel, and Access required.

Must be able to operate a multi¬line telephone system, photocopier and other standard office machines.

All positions at Utica College support the College’s mission and values in part by being active members of an inclusive environment. Please describe in your cover letter how you would see yourself incorporating this into this role.

Minimum Skills/Abilities
Effective oral, written, and editing skills are required.

Must have the ability to maintain confidentiality.

Must have a working knowledge of policies and procedures.

Requires independent judgment in carrying out responsibilities.

EEO/AA Statement
Utica College is committed to affirmative action, equal opportunity and the diversity of its workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identify or expression, age, domestic
violence victim status, status as a protected veteran, or status as a qualified individual with a disability.

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