Community Development Relationship Manager

1 month ago

Fremont, United States HSBC Full time
Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Community Development Relationship Manager will be responsible to support a comprehensive community development program in HSBC assessment areas to maintain highest possible CRA regional ratings. Implements specific and detailed regional action plans for programs and products to ensure the Company meets Community Reinvestment Act (CRA) goals within assigned region. Execute and enable delivery of plans for HSBC businesses to drive maximum CRA credit. Refers lending and investment opportunities that meet department criteria. Supports HSBC staff and all community development service opportunities. Manages relationships with community groups and CRA activists within assigned region.

Collaborate and partner with the Community Mortgage Consultants to develop and implement a local community development strategy to update or maintain the highest possible CRA regional ratings. Execute upon new programs, products and/or delivery systems to meet community credit needs; collaborate with other Company units and community development lenders as required to meet CRA goals. Meet regularly with, business partners to review CRA performance and provide direction and recommendations to improve performance.

As our Community Development Relationship Manager you will:

  • Establish and maintain relationships with community groups and CRA advocates to assess community credit needs, surface community concerns and coordinate and facilitate Company responses from within and outside the department. Provide superior customer service to community groups throughout assigned region
  • Determine innovative and creative community development activities for CRA credit Compile and complete performance context information on a regular basis
  • Identify and nurture relationships with community contacts, determining strength of current relationships and develop action plans as needed to strengthen
  • Implement a local community development strategy to update or maintain CRA regional ratings
  • Partner with community development groups and affordable lending nonprofits to establish referral relationships and support lending and investment growth
  • Represent the Company at community-sponsored meetings and events including advisory and planning committees, board and loan committees and fundraising events
  • Steward a CRA contributions budget for assigned region, in a manner consistent with all department and Company policies
  • As CRA subject matter expert, work with regional management so that each assessment area meets its targets for investment, lending and especially service, for which region heads are ultimately responsible
  • Engage in, and identify for other HSBC staff, community development service opportunities and financial literacy outreach
  • Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
  • Observe and maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
  • Support the Company’s Diversity programs
  • Complete other responsibilities, as assigned

For this role, HSBC targets a pay range between $95,600 and $143,400.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

You´ll likely have the following qualifications to succeed in this role:

  • Minimum of a bachelor’s degree in business, finance, public administration, related field or equivalent experience
  • Minimum of five-seven years proven and progressive community development and/or credit experience or equivalent
  • Strong decision-making, planning and organizational skills
  • Proven track record of success in external representation, including excellent communication and presentation skills, relationship management, sales or other related activities
  • Strong ability to work cooperatively and effectively with peers and or more senior colleagues in and outside Community Development
  • Strong knowledge of community development industry, Community Reinvestment Act and banking regulations
  • Ability to travel

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

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