AVP Brokerage Operations

2 weeks ago


San Antonio, United States RBFCU Full time

Job Description and Requirements

The AVP of Brokerage Operations oversees leadership and operations in Legal and Transaction Support, Agent Resources & Services, and Agent Development & Recruitment. This role demands a strategic thinker adept in real estate, legal management, compliance, and agent development, with strong skills in agent coaching and business strategy implementation.

Essential Functions and Responsibilities:

  • Leadership and Strategic Guidance: Oversee management teams in legal, transaction support, agent resources, and recruitment, providing strategic direction and mentorship.
  • Legal and Contract Management: Manage legal teams and attorney relations, ensuring support and education on legal issues and contract management.
  • Agent Support and Escalation Handling: Address high-level issues involving agents, clients, and external parties, ensuring resolution and support.
  • Compensation Plan Oversight: Manage agent compensation plans to ensure fairness and motivation within the sales force.
  • Agent Sales Strategy Implementation: Execute sales strategies and coaching, particularly through systems like Ninja Selling, to boost agent productivity.
  • Revenue Growth and Business Development: Lead initiatives for revenue generation, market expansion, agent recruitment, and partnerships.
  • Agent Services Management: Direct departments responsible for comprehensive agent services, including marketing and transaction coordination.
  • Compliance and Regulatory Oversight: Maintain compliance with all regulatory requirements, ensuring the brokerage operates within legal parameters.
  • Strategic Planning Participation: Engage in the broader strategic planning processes with the executive team to align with long-term organizational goals.
  • Technology Integration and Optimization: Lead the integration of technology solutions across the brokerage to enhance operational efficiency and service quality.

    Requirements:

    • Bachelors or Masters Degree in Business Administration, Law, Real Estate or a closely related field
    • Minimum of five years previous job related work experience
    • Minimum of five years previous job related management experience
    • Extensive background in sales and operations, specifically within legal or real estate sectors
    • Demonstrated leadership capabilities with a history of managing diverse teams effectively
    • Expertise in resolving legal issues, managing contracts, and supporting agents
    • Proven skills in conflict resolution, coaching, and developing business strategies
    • Proficiency in Microsoft Suite, Project Management software (e.g., Monday.com) Google Suite

      All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.



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