Technical Help Desk

4 weeks ago


New York, United States TriOptus Full time
  • The main function of a technical help desk specialist is to provide technical assistance to computer system users.
  • A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
  • May install software or perform hardware testing remotely.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and softwa re.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
  • Knowledge of the latest technology in programming languages, computing hardware and software and current development processes and tools.
  • Ability to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications.

  • Technical Help Desk

    4 weeks ago


    New York, New York, United States TriOptus Full time

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