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Technical Help Desk
4 weeks ago
- The main function of a technical help desk specialist is to provide technical assistance to computer system users.
- A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
- May install software or perform hardware testing remotely.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and softwa re.
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
- Knowledge of the latest technology in programming languages, computing hardware and software and current development processes and tools.
- Ability to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications.
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Technical Help Desk
4 weeks ago
New York, New York, United States TriOptus Full timeThe main function of a technical help desk specialist is to provide technical assistance to computer system users.A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.May install software or perform hardware testing remotely.Read technical...
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IT Help Desk Analyst
1 month ago
New York, United States (ISS) Information Systems Staffing Full timeJob DescriptionJob DescriptionHelp Desk Analyst - RemoteHelp Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10, MS Office Suite 2019, MS...
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IT Help Desk Specialist
4 weeks ago
New York, United States Cinter Career Full timeJob DescriptionJob DescriptionWe are looking for a dedicated IT Help Desk Specialist to join our team in New York, NY. The ideal candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a seamless IT experience for our staff. As an IT Help Desk Specialist, you will play a crucial...
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Lead Technical Client Manager
1 week ago
New York, New York, United States The Trade Desk Full timePosition OverviewThe Trade Desk is revolutionizing the advertising landscape for global brands and their agencies. Our innovative media buying platform empowers brands to create more insightful and relevant advertising experiences for consumers, establishing a new benchmark for global reach, precision, and transparency. We take pride in our inclusive...
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Help Desk Support
1 week ago
New York, United States OutToday.com Part timeJob DescriptionJob DescriptionDescriptionWe have an immediate need for a customer-service-centric Entry Level IT support professionalThis fast-growing company has an excellent culture, and the team will train you on everything you need to know about their products to successfully support their customers.Key ResponsibilitiesBalance incoming support calls,...
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Help Desk Lead
2 weeks ago
New York, United States SyllogisTeks Full timeThings you'll do in this role: Provide escalated remote support to customers, via phone and email, in a timely manner. Troubleshoot and resolve advanced technical issues on computers, networks, and software. Answer questions and provide training for customers. Travel to client locations to resolve issues and install equipment. Provide "Wow" customer service,...
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IT Help Desk Manager
1 month ago
New York, United States Empire State Full timeJob DescriptionJob Description 2-3 years of supervisory/ administrative experience.*Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.*Minorities, women, and individuals with disabilities are...
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Help Desk Analyst
1 month ago
New York, United States Russell Tobin Full timeJob DescriptionJob Description6 Months with the possibility of an extensionNew York, NY 10019Pay: $30/hr - $35/hr W2 (Depends upon experience)Position requires:3+ years of experience in the field of IT Service Desk or user SupportExperience with PC/MAC OS and server platforms, Active Directory, SCCM, Casper, and Windows/MAC desktop applications is...
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Senior Help Desk Analyst
3 weeks ago
New York, United States TEKConn Services Inc. Full timeJob DescriptionJob DescriptionAre you looking for a position where you can grow technically and professionally?Do you like learning new technologies and helping people resolve computer problems?We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite...
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Senior Help Desk Analyst
3 months ago
New York, United States TEKConn Services Inc. Full timeAre you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of...
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Senior Help Desk Analyst
3 months ago
New York, United States TEKConn Services Inc. Full timeJob DescriptionJob DescriptionAre you looking for a position where you can grow technically and professionally?Do you like learning new technologies and helping people resolve computer problems?We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite...
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Japanese Bilingual IT Help Desk Specialist
1 month ago
New York, United States Cinter Career Full timeJob DescriptionJob DescriptionWe are looking for a dedicated IT Help Desk Specialist to join our team in New York, NY. The ideal candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a seamless IT experience for our staff. As an IT Help Desk Specialist, you will play a crucial...
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Help Desk Contract
4 weeks ago
New York, United States Steinemann Inc. Full timeJob DescriptionJob DescriptionThe consultant will be responsible for delivering desk side and telephone technical support services to the end user community, which is both onsite & remote. This includes resolving software problems (e.g., applications performance issues), hardware failures, (i.e., PCs, peripherals, printers, videoconferencing equipment,...
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IT Help Desk Support
3 months ago
New York, United States K2 Staffing, LLC Full timeJob DescriptionJob DescriptionSummaryOur client is a leading CPA Firm located in Brooklyn, NY (with 5 other locations) and they are in immediate need of a Level I or II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. Duties & Responsibilities New User Onboarding &...
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Help Desk Technician
2 weeks ago
New York, United States Insight Global Full timeRequired Skills & Experience• 2+ years of help desk experience • Experience using Service Now as a ticketing system • Excellent communication & customer serviceNice to Have Skills & Experience• Basic server knowledge • Background in configuration in workstations, servers, or notebooks
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Help Desk Technician
2 weeks ago
New York, United States Insight Global Full timeRequired Skills & Experience• 2+ years of help desk experience • Experience using Service Now as a ticketing system • Excellent communication & customer serviceNice to Have Skills & Experience• Basic server knowledge • Background in configuration in workstations, servers, or notebooks
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IT Help Desk Support
1 month ago
New York, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummary Our client is a leading CPA Firm located in Brooklyn, NY (with 5 other locations) and they are in immediate need of a Level I or II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. Duties & Responsibilities New User...
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Entry Level Help desk
2 months ago
New York, New York, United States IM YOUR NERD Full time4.0 New York, NY New York, NY Full-time Full-time From $36,000 a year From $36,000 a year 1 hour ago 1 hour ago 1 hour ago IM YOUR NERD is looking for a customer service-oriented Help Desk Technician to provide remote and onsite technical support to our customers.This position will also be the onsite technician for our Northeast (NY, NJ) based customers when...
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IT Service Desk
5 months ago
New York, United States Trigyn Technologies Full timeJob Description: Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to...
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IT Help Desk Administrator
4 weeks ago
New York, United States UBA America Full timeJOB DESCRIPTIONTITLE:IT Help Desk AdministratorDEPARTMENT:Information Technology (IT)LOCATION:New York-USAFLSA STATUS:Non-ExemptJOB SUMMARY:We are seeking a highly motivated and skilled IT Helpdesk person to join our dynamic team. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and exceptional customer...