Current jobs related to Help Desk Lead - New York - SyllogisTeks

  • Lead, Technology Help Desk Specialist

    4 days ago

    New York, New York, United States Success Academy Charter Schools Full time

    Job DescriptionSuccess Academy Charter Schools is seeking a highly skilled and experienced Lead, Technology Help Desk to join our Technology team. As a key member of our Help Desk team, you will be responsible for overseeing the services provided to our users and managing the day-to-day operations of the service.Key Responsibilities:Manage the Help Desk team...

  • Lead Technology Help Desk Specialist

    4 days ago

    New York, New York, United States Success Academy Charter Schools Full time

    Job DescriptionThanks for your interest in Success Academy Charter Schools. We're reimagining K-12 public education and need a results-driven Lead, Help Desk Support to join our Technology team.Key ResponsibilitiesManage the Help Desk team and evaluate performance.Mentor your team, provide training, and conduct performance evaluations.Own and manage vendor...

  • Help Desk Administrator

    1 week ago

    New York, United States RightClick Full time

    One of our clients is a leading company in the financial advisory sector, managing a substantial portfolio of assets. Their reputation is founded on delivering strategic insights, excellent service, and high-quality execution. They are looking for a Help Desk Administrator who will be responsible for providing advanced technical assistance and resolving...

  • Help Desk Administrator

    1 week ago

    New York, United States RightClick Full time

    One of our clients is a leading company in the financial advisory sector, managing a substantial portfolio of assets. Their reputation is founded on delivering strategic insights, excellent service, and high-quality execution. They are looking for a Help Desk Administrator who will be responsible for providing advanced technical assistance and resolving...

  • IT Help Desk Supervisor

    2 weeks ago

    New York, New York, United States City of New York Full time

    Job Title: IT Help Desk SupervisorThe City of New York is seeking a highly skilled IT Help Desk Supervisor to lead a team of support professionals in ensuring efficient resolution of IT issues, optimal service delivery, and effective management of IT assets and incidents.Responsibilities:Supervise and mentor a team of IT support staff to ensure high-quality...

  • IT Help Desk Supervisor

    2 weeks ago

    New York, New York, United States City of New York Full time

    Job Title: IT Help Desk SupervisorJoin the City of New York as an IT Help Desk Supervisor and lead a team of support professionals to ensure efficient resolution of IT issues, optimal service delivery, and effective management of IT assets and incidents.Responsibilities:Supervise and mentor a team of IT support staff to ensure high-quality service delivery...

  • Help Desk Administrator

    1 week ago

    new york city, United States RightClick Full time

    One of our clients is a leading company in the financial advisory sector, managing a substantial portfolio of assets. Their reputation is founded on delivering strategic insights, excellent service, and high-quality execution. They are looking for a Help Desk Administrator who will be responsible for providing advanced technical assistance and resolving...

  • Help Desk Supervisor

    1 month ago

    New York, New York, United States Boise State University Full time

    Job SummaryThe Help Desk Supervisor is responsible for providing leadership and direction to the Help Desk team, ensuring that student employees are properly trained and supported in their roles. This position requires strong communication and problem-solving skills, as well as the ability to prioritize tasks and manage multiple projects simultaneously.Key...

  • Help Desk Specialist

    2 weeks ago

    New York, New York, United States Mitchell Martin Full time

    Help Desk Analyst Job DescriptionOur client, a leading NYC-based law firm, is seeking a skilled Help Desk Analyst to provide technical support to their attorneys and business staff.Key Responsibilities:Provide timely and effective technical support to end-users via phone, email, and in-person.Troubleshoot and resolve hardware and software issues, including...

  • Help Desk Analyst

    4 weeks ago

    New York, United States A-Line Staffing Solutions Full time

    Title: Help Desk Analyst Location: New York City, NY – Midtown Manhattan Note: This role is NOT open to C2C or 3 rd party candidates The Help Desk Analyst provides 1st level Service Desk support for over 12,000 PC/Mac end-users located throughout the country, as well as international users. Support includes data center operations, disaster recovery...

  • Help Desk Specialist

    4 weeks ago

    New York, New York, United States firstPRO, Inc Full time

    Help Desk SpecialistfirstPRO, Inc is seeking a skilled Help Desk Specialist to join our team in NY, NY. This is a 6+ month contract with onsite work required once per week.We are looking for a dedicated IT professional to provide technical support to our employees across the organization. You will be responsible for troubleshooting hardware and software...

  • Help Desk Specialist

    4 weeks ago

    New York, New York, United States Jobot Full time

    Job Title: Help DeskWe are seeking a highly skilled and experienced Help Desk professional to join our team at Jobot Consulting. As a Help Desk specialist, you will be the first point of contact for our clients, providing technical support and guidance on a wide range of IT-related issues.Responsibilities:Provide technical assistance to clients via phone,...

  • Help Desk

    4 weeks ago

    New York, United States Jobot Full time

    Dice is the leading career destination​ for tech experts at every stage of their careers.  Our client, Jobot, is seeking the following.  Apply via Dice today!This Jobot Consulting Job is hosted by: Amanda PrestonAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $30 - $35 per hourA bit about us:Large Media...

  • Help Desk Technician

    1 week ago

    New York, New York, United States Walnut Way Conservation Corp Full time

    Help Desk TechnicianWalnut Way Conservation Corp. is seeking a skilled Help Desk Technician to provide technical support to staff and ensure the optimal functioning of our IT systems and tools.The ideal candidate will possess a solid understanding of computer systems, software, and networks, with excellent problem-solving skills and attention to...

  • Help Desk Technician

    4 weeks ago

    New York, New York, United States Insight Global Full time

    Job Title: Help Desk TechnicianWe are seeking a highly skilled and customer-focused Help Desk Technician to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional...

  • Help Desk Support Specialist

    2 weeks ago

    New York, New York, United States Entre Computer Services Full time

    Help Desk Technician Job DescriptionEntre Computer Services is a leading provider of technology services, including managed services, IT infrastructure engineering, and application development. We are seeking a skilled Help Desk Technician to join our team in Rochester, NY.Responsibilities:Provide technical assistance to employees via phone or emailPerform...

  • Help Desk Analyst

    4 weeks ago

    New York, New York, United States Rose International Full time

    Job Title: Help Desk AnalystAt Rose International, we are seeking an experienced Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Key Responsibilities:Provide technical support for software, hardware, and network...

  • Help Desk Analyst

    2 weeks ago

    New York, New York, United States Rose International Full time

    Job Title: Help Desk AnalystAt Rose International, we are seeking an experienced Help Desk Analyst to join our team. As a Help Desk Analyst, you will provide technical support and assistance to our employees across the country and internationally.Key Responsibilities:Provide technical support for software, hardware, and network issues.Diagnose and resolve...

  • Help Desk Specialist

    4 weeks ago

    New York, New York, United States Diverse Lynx Full time

    Help Desk Support RoleAt Diverse Lynx LLC, we are seeking a highly skilled and experienced Help Desk Support professional to join our team. As a Help Desk Support specialist, you will be responsible for providing technical assistance and support to end-users regarding the use of computers, networks, and related peripheral hardware and software.Key...

  • Help Desk Associate

    2 weeks ago

    New York, New York, United States Nexxen Full time

    Job DescriptionNexxen is seeking a skilled Help Desk Associate to provide technical support to employees and clients. The ideal candidate will have 6 years of experience in a help desk environment, proficiency in Windows and macOS, and strong communication skills.Key Responsibilities:Provide technical support via phone, email, and chatDiagnose and resolve...

Help Desk Lead

2 months ago

New York, United States SyllogisTeks Full time

Things you'll do in this role: Provide escalated remote support to customers, via phone and email, in a timely manner. Troubleshoot and resolve advanced technical issues on computers, networks, and software. Answer questions and provide training for customers. Travel to client locations to resolve issues and install equipment. Provide "Wow" customer service, ensuring escalated issues are resolved promptly and accurately. Help develop front-line support procedures and documentation to make sure that service requests are resolved quickly and accurately. Be part of a stellar team and collaborate with teammates to ensure that we are providing great customer service. Train and build your skills. To qualify for consideration, you must: Have excellent written and verbal communication skills and communicate "in plain English" to clients. Be able to develop rapport and build relationships with clients. Have advanced skills in problem-solving and critical thinking. Be tenacious in providing great customer service. Have strong planning and organizational skills. Be able to accomplish amazing amounts of important work. Have a strong working knowledge of Windows and Mac computers. Understand TCP/IP, DNS, DHCP and wireless networking technologies. Bonus points for network certifications. Familiar with server technology and virtualization. Be skilled with Google and Microsoft Office applications. Qualifications: 4-year bachelor's degree or equivalent experience A minimum of 2-3 years of experience in a technical support role. Experience at a service desk is a plus