IT Service Desk

SCOPE OF SERVICESScreen and process calls and maintain clear documentation by utilizing Public Safety RemedyParticipate in Public Safety Service Desk management projects that enhance the quality and efficiency of services provided; administer, diagnose, and resolve basic desktop related issues; troubleshoot network connectivity issues.Perform Citrix password...

Job Title: Front Desk AssociateJob Summary: We are seeking a highly skilled and experienced Front Desk Associate to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.Key Responsibilities:Greet...

Typing speed of 35+ WPM Required. This will be an 80%remote/20% on-site evening shift schedule (Mon-Fri 4pm to 12am). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service level time frame -...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

About This RoleWe are seeking a highly skilled and experienced Strategic Business Development Lead for Advertisers to join our team at The Trade Desk. As a Business Development Director, you will play a key role in representing our largest clients in the financial services category, developing and executing strategies to support their advertising efforts,...

Service Desk: Onsite in NYC office. Responsible for the resolution of customer issues raised via phone or email.Acting as a reliable point of contact for users, ensuring issues are escalated if they cannot be resolved on first line and maintaining good customer relationships. Act as a single point of contact for customers contacting the service desk via...

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology...

About the RoleWe are seeking a highly skilled Business Development Strategist to join our team at The Trade Desk. As a Business Development Strategist, you will be responsible for representing our company's most strategic relationships with large clients in the financial services category.Key Responsibilities:Develop and execute strategies to support...

IT Service Desk ManagerOptomi, in partnership with an industry leader within the Education industry, is seeking an experienced IT Service Desk Manager for their Brooklyn, NY team! The IT Service Desk Manager will be responsible for leading, shaping, and solving different IT Help Desk members. Working with operational, application and engineering experts to...

Job Description The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000...

The IT Service Desk Analyst has primary accountability for troubleshooting technical issues reported by users and managing the organization's ticketing system. This involves diagnosing issues, researching potential solutions, and seeing them through to satisfactory completion. The Analyst provides in-office and remote support via phone, email and chat. They...

Service Desk: Onsite in NYC office. Responsible for the resolution of customer issues raised via phone or email.Acting as a reliable point of contact for users, ensuring issues are escalated if they cannot be resolved on first line and maintaining good customer relationships. Act as a single point of contact for customers contacting the service desk via...

Service Desk: Onsite in NYC office. Responsible for the resolution of customer issues raised via phone or email.Acting as a reliable point of contact for users, ensuring issues are escalated if they cannot be resolved on first line and maintaining good customer relationships. Act as a single point of contact for customers contacting the service desk via...

About Lloyd GroupLloyd Group is a leading IT consulting and services firm that focuses on delivering exceptional experiences for our clients and employees. Our commitment to our clients is to humanize their technology experience, freeing them to build their businesses by taking the headaches out of technology. We strive to provide a balanced work and...

The role involves planning, organizing, and directing the Service Desk-related activities and personnel, ensuring high availability and support for all IT-related services. Encore Technologies has been named one of the fastest-growing companies and Tech Company of the Year by the Cincinnati Business Courier. We are a comprehensive IT support provider focused...

Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...

Apply now Job No: 496567 Department: INFORMATION SYSTEMS Local Title: IT Service Desk Lead Technician Budget Title: Lead Programmer Analyst Special Work Type: Full Time Location: Brooklyn, NY Categories: Information Technology Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of...

We are seeking an IT Service Desk Manager to join our team at Stone Alliance Group. Our client is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. They work to deliver the highest standards of care, advance the science of the developing brain, and empower...

Service Desk: Onsite in NYC office. Responsible for the resolution of customer issues raised via phone or email.Acting as a reliable point of contact for users, ensuring issues are escalated if they cannot be resolved on first line and maintaining good customer relationships. Act as a single point of contact for customers contacting the service desk via...

About Eleven Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in...