Director II Carelon Account Management

3 weeks ago


Boston MA, United States Elevance Health Full time

JR114305 Director II Carelon Account Management

The Director II for Carelon Account Management is responsible for strategically guiding a specified book of business. They will ensure impeccable oversight of the account management team, effectively directing account management functions tied to the selected portfolio of business. This leadership-driven role demands an understanding of business dynamics, team management, and a drive for orchestrating effective business strategies to optimize account management operations.

Location: This position will work a hybrid model (remote and office) and must live within 50 miles of one of our Elevance Health PulsePoint office locations.

How will you make an impact:

  • Owns the plan P&L and the strategic design of cross-sell and renewal opportunities.

  • Develops a deep knowledge of market drivers and develops plans in order to ensure their team meets or exceeds annual retention and revenue goals.

  • Provides leadership and strategic direction to ensure business meets profitability standards.

  • Collaborates with matrix leaders to develop strategies and manage plans to achieve client membership and financial goals.

  • Provides input to the Product Development team on opportunities to create profitable and efficacious products that meet strategic needs of clients.

  • Hires, trains, coaches, counsels, develops, motivates, and evaluates performance of direct reports.

Minimum requirements:

  • Requires a BA/BS and a minimum of 8 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Excellent managerial and leadership skills are strongly preferred.

  • Executive presence is needed in this position.

  • Liaison with internal departments and executive leadership on strategic business initiatives.



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