Fraud Analyst

1 week ago


Tampa, United States Tanisha Systems Full time
Title: Fraud Analysts
Location: Tampa, FL (Onsite)
Duration: ... Long Term Contract


Job description:-
As a Fraud Analyst you will support our client s ecommerce business operations around the globe. Interested candidates should have previous experience in a high-volume production environment conducting investigations, possess excellent analytical skills, and pay great attention to detail. Experience with banking fraud analysis, E-Commerce fraud analysis or retail fraud analysis is a plus

Core Responsibilities:

Investigate activity on customer accounts to establish validity, perform financial remediation and/or apply measures to prevent further fraudulent acts
Investigate transaction/user accounts for any policy violations
Utilize multiple systems/windows to gather data
Update incident status, accurately notate accounts/transactions
Manage customer Rewards account status and security
Route escalations to defined points of contact
Refunding credit cards and other payment instrument
Cancel suspected fraud orders and flag known criminal devices to prevent use

Requirements:

High School Diploma or equivalent
Ability to work one weekend day per work week
One year of previous experience in the credit card/rewards card fraud or analysis industry
Moderate computer skills - Knowledge of standard MS Office programs (Word, Excel)
Ability to navigate multiple computer screens with multiple systems/windows
Ability to communicate effectively both written and verbally
Strong time management skills and attention to detail
Additional Job Details:

About We, Inc.

We, founded in 2002 in Massachusetts-USA, is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing and Professional IT Services from office locations in USA and *.
We services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.

Want to read more about We? Visit us at www.tanishasystems.com

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