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Fraud Strategy Analyst

2 months ago

Tampa, Florida, United States USAA Full time
About the Role

We are seeking a highly skilled Fraud Strategy Analyst to join our team at USAA. As a key member of our organization, you will play a critical role in identifying and mitigating business risks, ensuring the integrity of our financial systems, and driving business growth.

Key Responsibilities
  • Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.
  • Work with internal and external resources to define business requirements and coordinate system enhancements.
  • Participate in feasibility, enterprise impact, and cost/benefit analysis.
  • Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.
  • Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
  • Perform post-implementation testing, monitoring, and reporting to ensure functionality.
  • Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products to understand business rules and their impacts on business users.
  • Review applicable system updates for functionality impacts or enhancements and coordinate changes.
  • Conduct overall periodic review and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.
  • Maintain status and reports for all completed ongoing or future initiatives.
  • Finish the documentation and retention processes and procedures.
  • Summarize insights from analysis and use findings to develop business rules.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
  • Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.
  • OR Advanced degree in Information Management, Information Studies, or related field.
  • Demonstrates understanding of the application of business rules in technology solutions.
  • Strong written and verbal communication skills.
Preferred Qualifications
  • US military experience through military service or a military spouse/domestic partner.
  • Fraud experience.
  • Experience performing data validation and building reports for management.
  • Bachelor's or Master's in a quantitative discipline.
  • 2+ years' experience in the financial industry, fraud experience preferred.
  • 2+ years' experience with Excel in performing data analysis, visualization, and reporting.
  • 2+ years' experience conducting root cause analysis and trend analysis.
  • Experience with retrieving and manipulating data within SAS and SQL.
  • Strong analytical skills and critical thinking skills.
  • Strong communication skills, attention to detail, and passion for excellence.
What We Offer

USAA offers a competitive salary range of $54,940 - $98,440, based on experience and market data. Additionally, our employees enjoy best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Our career path planning and continuing education assist employees with their professional goals.