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Squad Leader, DC Administration, Client Actions
1 month ago
Job Description:
Squad Leader, DC Administration, Client Actions
The Role
As the Squad Leader for DC Administration Client Actions, you blend defined contributions benefits knowledge, leadership, and product development expertise with a passion for delivering results. As the Squad Leader you are the end-to-end gatekeeper of the squad mission, strategy, and tactical execution. In an agile structure, you will partner with other Fidelity leaders to influence the broader strategic decisions, roadmaps and resource requirements with a specific eye on individual client needs. You will lead two squads responsible for the delivery of time-sensitive client requests while enforcing team specific guidelines. You will ensure alignment on the \u201Cwhat\u201D and \u201Cwhen\u201D work is to be performed through ongoing planning and prioritization of a product backlog. You will enable squad members to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. Dedication to developing your own expertise and knowledge ensures you bring the latest thinking to your role.
Providing leadership for two squads focused on mainframe recordkeeping platform deliverables and collaborating closely with other squads
Defining, refining, and communicating the squads' mission and roadmap to motivate and build team and partner support and alignment
Collaboration and alignment with the DC Administration Group Squad Leader and peer Squad Leaders to anticipate, discover through ongoing interaction with, and prioritize client and partner needs to serve as their voice and guide execution of the team
Defining, evaluating, and communicating results against acceptance criteria; engaging with stakeholders regularly to share progress
Inspecting and evaluating progress, and removing impediments
Measuring performance against established objectives and key metrics that deliver on agreed upon business, technology, and people results
Making informed trade-off decisions to strike the right balance between quality, cost, and timelines
Ensure products and services are available, stable, performant and supported when required
Collaborating and coordinating with Chapter Leaders and Scrum Master to build squad capacity and capability and enabling squad member growth, development and learning
The Expertise and Skills You Bring
Bachelor s degree required
7+ years of proven experience in agile delivery, product management or development
Financial services and/or benefits administration experience, including familiarity with the regulatory environment, preferred
Experience designing, developing and maintaining dynamic products and solutions
Jira and Jira Align experience preferred
Take a data-focused approach to understanding customer needs, translate strategic objectives into action, and prioritize to improve value delivered
Grasp sophisticated product features and break them into clear and concise stories with well-defined business value and acceptance criteria and optimally communicate these
A strong focus on execution and identify, communicate and remove impediments to progress
Capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams
Strong communication, presentation and collaboration experience with customers, business counterparts and technology partners
Continuously improve and encourage an agile way of working
Establish and maintain unquestioning relationships as you work collaboratively across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach
You are intellectually curious and model a culture of continuous learning, mentoring and coaching
The Team
You work in partnership with the Recordkeeping & Operations Platforms Product Area Leader, DC Administration Group Squad Leader other Product Area and Squad Leaders, Scrum Masters, and Chapter Leaders aligned to a collective mission. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative agile culture.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
