Legal Administrator

Found in: Appcast US C2 - 2 weeks ago


Columbia, United States Find Great People | FGP Full time

Our client, a reputable law firm in Columbia, SC is hiring a Legal Intake Specialist for their onsite team. This is a full time, permanent position in a beautiful office in Columbia, SC. The position offers great benefits, generous PTO, and more.


The ideal candidate is professional, well spoken, and has at least a year of experience in either a customer service, reception, or other administrative role. This would be a great role for someone who has interest in the legal field or office administration.


Responsibilities:

  • Answer inbound calls to assist clients and prospective clients through the intake process
  • Create new case files in case management software
  • Determine best next steps for each case
  • Gather necessary supporting documentation for each incident and client
  • Work alongside Legal staff including paralegals and attorneys
  • Provide first point of contact customer service to those who call in or come to physical office.


Qualifications:

  • Clear and effective communicator (Written and Verbal)
  • Technology skills and ability to learn new systems
  • Previous experience using Microsoft Office Suite in a business setting (Word, Excel, Outlook)
  • Customer service facing experience; Call center experience a plus
  • Ability to use good judgement
  • Office management/inventory
  • Team oriented spirit, willing to jump in where needed


Benefits & Compensation:

  • $40k annually
  • Permanent hire
  • Quickly interviewing
  • Full benefits

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