Current jobs related to Customer Service Representative - Logan - Advanced Call Center Technologies, LLC.
-
Customer Service Representative
2 months ago
Logan, United States Corporation Service Company Full timeCustomer Service Representative Job DescriptionAt Corporation Service Company, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong...
-
Customer Service Representative
1 month ago
Logan, United States Corporation Service Company Full timeCustomer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Annual Reports Preparation & File team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
3 weeks ago
Logan, United States Corporation Service Company Full timeCustomer Service RepresentativeLogan, UT (Onsite)Monday - Friday, 9am- 6pmAre you passionate about delivering exceptional service?If you have big ambitions, you'll fit in perfectly at CSC. A leading business, legal, tax, and digital brand services company, we provide knowledge-based solutions to a wide range of clients, including 90% of the Fortune 500.We're...
-
Customer Service Representative
2 months ago
Logan, United States Corporation Service Company Full timeAbout Corporation Service CompanyCorporation Service Company (CSC) is a leading provider of business solutions, offering knowledge-based services to a wide range of clients, including 90% of the Fortune 500. Our company spans multiple industries, providing opportunities for growth and career advancement.Job SummaryWe are seeking a Customer Service...
-
Customer Service Representative
2 weeks ago
Logan, United States Genuine Parts Company Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Genuine Parts Company. As a Customer Service Representative, you will be responsible for accurately fulfilling customer orders and managing incoming customer calls.Key Responsibilities:• Respond to customer inquiries regarding products and provide quotes and...
-
Customer Service Representative
3 weeks ago
Logan, Utah, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemClean, prepare, and maintain...
-
Customer Service Representative
4 weeks ago
Logan, Utah, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we're looking for talented individuals to join our crew.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be...
-
Customer Service Representative
3 weeks ago
Logan, Utah, United States Advanced Call Center Technologies Full timeCustomer Service RepresentativeAt Advanced Call Center Technologies, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, resolving issues, and exceeding customer...
-
Customer Service Representative
3 weeks ago
Logan, United States Dynata Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Dynata. As a Customer Service Representative, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers.Key Responsibilities:Conduct outbound surveys with respondents and record...
-
Client Service Representative
2 weeks ago
Logan, Utah, United States Corporation Service Company Full timeJob Description**Client Service Representative**We are seeking a highly skilled Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build strong relationships with clients to...
-
Customer Service Representative
1 month ago
Logan, Utah, United States Vivint Full timeAbout VivintVivint is a leading provider of energy and home services, driven by a vision of a smarter, cleaner, more connected future.Our MissionWe serve over 7.3 million customers, empowering them to take control of their energy usage and home comfort.Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a key member of...
-
Customer Service Representative
2 weeks ago
Logan, Utah, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...
-
Customer Service Representative
4 weeks ago
Logan, Utah, United States Fox Pest Control Full timeJob DescriptionFox Pest Control is a dynamic and growing company that values relationships and service excellence. We are seeking a talented Customer Service Representative to join our team and contribute to our mission of developing confident leaders and providing outstanding service to our customers.About UsFox Pest Control is a leading provider of pest...
-
Customer Service Representative
2 months ago
Logan, Utah, United States Vivint Full timeAbout VivintVivint is a leading provider of smart home technology and energy solutions. Our mission is to empower homeowners to take control of their energy usage and enhance their living experience.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...
-
Client Service Representative
4 weeks ago
Logan, Utah, United States Corporation Service Company Full timeJob DescriptionJob Title: Client Service RepresentativeLocation: Logan, UT (Onsite)Job Type: Full-timeAbout Us: Corporation Service Company (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide.Job Summary: We are seeking a highly motivated and...
-
Customer Service Representative
2 weeks ago
Logan, Utah, United States Tyler Technologies Full timeWe are seeking a skilled Customer Service Representative to join our team at Tyler Technologies. As a Customer Success Specialist, you will be responsible for managing incoming calls, online chat, and customer service inquiries. Your excellent interpersonal skills and ability to troubleshoot customer service inquiries will make you a valuable asset to our...
-
Customer Service Representative
3 weeks ago
Logan, Utah, United States Thermo Fisher Scientific Full timeJob SummaryThermo Fisher Scientific is seeking a highly skilled Sr Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers. Key Responsibilities:Establish and maintain positive relationships with customers through...
-
Customer Service Representative
2 months ago
Logan, Utah, United States Security Finance Full timeAbout UsAt Security Finance, we are a leader in the financial services industry, providing easy and safe installment loans and income tax preparation to our communities. We are committed to being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.Job SummaryWe are seeking a highly motivated...
-
Customer Service Representative
3 weeks ago
Logan, Utah, United States Utah State University Full timeThe Office of Events at Utah State University is seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative.This role is responsible for ensuring a fun, exciting, and safe experience for patrons while attending Utah State University events.The ideal candidate will have excellent customer service and people...
-
Customer Service Representative
3 weeks ago
Logan, United States Dynata Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Dynata. As a telephone interviewer, you will be responsible for conducting surveys over the phone and recording responses with accuracy. This is a part-time opportunity with flexible hours and personalized schedules.Key Responsibilities:* Conduct surveys over the phone...
Customer Service Representative
2 months ago
Tuesday, September 24, 2024
Must be within 1 hour of Logan, UT*
****THIS IS NOT A REMOTE POSITION*****
Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives. You will receive paid, hands-on training in valuable computer skills, negotiation techniques, interpersonal communication and business processes. ACT offers a positive company culture with many opportunities for advancement – more than 90% of our leadership team started as Customer Experience Reps
Working at ACT is more than just a job – it’s an opportunity to join something bigger. As an employee-owned company, employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company’s success. You will be personally rewarded for your contributions as our company shares grow in value.
We offer:
• Opportunities for promotion
• Flexible schedules
• Tremendous bonus opportunities
• Fantastic supervisors and a positive environment
• Employee Ownership Program – a company paid, long-term benefit
• Healthcare and other benefits for you, your spouse, and/or children after 90 days
• Paid time off and paid holidays after 90 days
Position Summary:
We will empower you to provide best in class service Customer Experience Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Experience Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities:
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions.
• Multi tasks to document while speaking with the consumer.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards.
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Is consistently at work and on time
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Other duties as requested by management
Minimum Qualifications
Must be able to successfully pass criminal background check
Data entry and basic computer skills
Previous Call Center or similar customer service experience preferred
Education: High School diploma or GED.
~CB
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.
