Customer Service Representative

4 days ago


Logan, United States Genuine Parts Company Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Genuine Parts Company. As a Customer Service Representative, you will be responsible for accurately fulfilling customer orders and managing incoming customer calls.

Key Responsibilities:

• Respond to customer inquiries regarding products and provide quotes and order entry services.

• Place customer orders via telephone, fax, email, electronic methods, or walk-in sales.

• Negotiate sales prices and purchase prices to influence Motion Industries' gross profit.

• Build customer relationships to drive repeat business and improve processes.

• Order items to maintain appropriate inventory levels for customers.

• Partner with Account Representatives to ensure customer satisfaction.

Requirements:

Typically requires a high school diploma or GED and zero to three years of related experience or an equivalent combination.

Preferred Skills:

• Strong communication skills, including written, verbal, and listening.

• Ability to multi-task and time management skills.

• Moderate computer skills, including information processing and searching capabilities.

Benefits:

Motion Industries offers an excellent benefits package, including options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.



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