Customer Service Representative
4 days ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Genuine Parts Company. As a Customer Service Representative, you will be responsible for accurately fulfilling customer orders and managing incoming customer calls.
Key Responsibilities:
• Respond to customer inquiries regarding products and provide quotes and order entry services.
• Place customer orders via telephone, fax, email, electronic methods, or walk-in sales.
• Negotiate sales prices and purchase prices to influence Motion Industries' gross profit.
• Build customer relationships to drive repeat business and improve processes.
• Order items to maintain appropriate inventory levels for customers.
• Partner with Account Representatives to ensure customer satisfaction.
Requirements:
Typically requires a high school diploma or GED and zero to three years of related experience or an equivalent combination.
Preferred Skills:
• Strong communication skills, including written, verbal, and listening.
• Ability to multi-task and time management skills.
• Moderate computer skills, including information processing and searching capabilities.
Benefits:
Motion Industries offers an excellent benefits package, including options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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