Customer Service Representative

2 months ago


Logan, Utah, United States Vivint Full time

About Vivint

Vivint is a leading provider of smart home technology and energy solutions. Our mission is to empower homeowners to take control of their energy usage and enhance their living experience.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction with our products and services.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, ensuring they understand the benefits and features of our offerings
  • Work closely with internal teams to resolve customer complaints and issues
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements

To be successful in this role, you will need:

Excellent communication and interpersonal skillsAbility to work in a fast-paced environment and prioritize multiple tasksStrong problem-solving and analytical skillsKnowledge of customer service principles and practices

What We Offer

Vivint offers a competitive compensation package, including a salary, benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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