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Downers Grove, United States Sentinel Technologies Inc. Full time

Sentinel Technologies is seeking an experienced Help Desk Agent to join our dynamic team of IT professionals. As a Help Desk Agent, you will be responsible for supporting end users on the phone and resolving their issues. You will be providing customer service and technical support, as well as troubleshooting hardware and software issues. The ideal candidate will have experience with Microsoft Office and Office 365, Windows 7/10, and Active Directory. This is a hybrid position that requires you to be in the office at our Downers Grove IL headquarters 3 days a week, preferably - Monday, Wednesday, Friday.