Front Desk Representative
1 month ago
At Great Wolf Resorts, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.
Key Responsibilities:- Welcome guests and provide exceptional customer service
- Register guests and assign rooms
- Process payments and handle guest inquiries
- Provide information and recommendations on resort amenities and services
- Maintain accurate records and reports
- High school diploma or equivalent
- Previous customer service experience
- Ability to work in a fast-paced environment
- Excellent communication and problem-solving skills
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Discounts on resort stays and amenities
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you
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