Front Desk Representative

1 month ago


Garden Grove, California, United States Great Wolf Resorts Full time
Front Desk Agent

At Great Wolf Resorts, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:
  • Welcome guests and provide exceptional customer service
  • Register guests and assign rooms
  • Process payments and handle guest inquiries
  • Provide information and recommendations on resort amenities and services
  • Maintain accurate records and reports
Requirements:
  • High school diploma or equivalent
  • Previous customer service experience
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Discounts on resort stays and amenities

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you


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