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Global Sales Support Specialist

3 months ago

Plano, United States Russell Tobin & Associates Full time



What are we looking for in our Global Sales Support Specialist?

Russell Tobin's client, a multinational cybersecurity company is hiring for a Global Sales Support Specialist in Plano, TX

The Global Sales Support Specialist resides within the Finance organization and fulfills a variety of key support functions to help ensure revenue attainment.

Apply Today

Employment Type: Contract/Onsite

Location:  Plano, TX

Pay rate: $26-$30/hr, DOE

Responsibilities:

  • The Global Sales Support Specialists support our Field Sales Team with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules.
  • They also support short term marketing sales promotions, and work with internal business partners to guarantee deals are moving forward.
  • This team also will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, new hire training including SFDC beginners and advanced quoting sessions and will be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.
  • Each GSS team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.
  • Requests for assistance from an Account Manager are prioritized for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements.

Requirements:

  • 5 years of related experience sales support
  • Proficiency with Google products
  • Willingness to work extended hours depending on month-end or quarter-end workload.

Nice to have:

  • 5 years of sales operations environment 
  • Experience in CRM system preferred (Salesforce CPQ and Steelbrick highly preferred)

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

#CB

Rate/Salary: $26-$30/hr, DOE