Desktop Support Specialist

6 days ago


Plano, Texas, United States Insight Global Full time
Job Title: Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:
  • Provide Level 2 technical support to clients via phone, email, and remote access
  • Troubleshoot and resolve hardware and software issues
  • Manage tickets in our ticketing system and ensure timely resolution
  • Collaborate with other team members to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • 3+ years of experience in a help desk or Service Desk role
  • Imaging experience with SCCM and Crestron
  • Direct experience with hardware and software troubleshooting
  • Windows 10 experience
  • Experience with remote software and mobile device management
  • Excellent customer service and communication skills
Preferred Qualifications:
  • Comptia certifications
  • Microsoft certifications
What We Offer:

We offer a competitive hourly rate of $25.07-$32.27 per hour for a 6-month contract-to-hire position. This is a full-time, onsite position with a 8-5 M-F schedule. You will have the opportunity to work with a large municipality and gain valuable experience in a fast-paced call center environment.



  • Plano, Texas, United States Saxon Global Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a key member of our IT department, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our desktop infrastructure.Key Responsibilities:Provide timely and effective support to...


  • Plano, Texas, United States Saxon Global Full time

    Job Title: Desktop Support SpecialistJob Summary:Saxon Global is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for computers and network systems. You will ensure that incidents and service requests are resolved to the satisfaction of our...


  • Plano, Texas, United States Saxon Global Full time

    Job Title: Desktop Support SpecialistAt Saxon Global, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our end-users, ensuring that their computer systems and network infrastructure are running smoothly and efficiently.Key...


  • Plano, Texas, United States Saxon Global Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and network infrastructure.Key Responsibilities:Provide technical support and maintenance for desktop computers, laptops,...


  • Plano, Texas, United States AIT Global inc. Full time

    Job OverviewAIT Global inc. is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to employees, resolving hardware and software issues in a...


  • Plano, Texas, United States Delta Electronics Americas Full time

    About the Role:We are seeking a skilled Desktop Support Specialist to join our team at Delta Electronics Americas. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and infrastructure.Key Responsibilities:Install, diagnose, repair, maintain, and upgrade computer and peripheral equipment...


  • Plano, Texas, United States Collabera Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our team at Collabera. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for desktop computers and laptops.Key Responsibilities:Install, configure, and troubleshoot desktop computers and laptopsProvide technical support and assistance to...


  • Plano, Texas, United States Collabera Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our team at Collabera. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for desktop systems, ensuring they are running smoothly and efficiently.Key Responsibilities:Provide technical support for desktop systems, including troubleshooting...


  • Plano, Texas, United States Russell Tobin & Associates Full time

    Desktop Support Technician Job DescriptionRussell Tobin & Associates is seeking a skilled Desktop Support Technician to join our team in Plano, TX.Job Summary:We are looking for a highly motivated and detail-oriented individual to provide technical support for our clients' desktop computers and networks. The successful candidate will have excellent...


  • Plano, Texas, United States Capstone IT Staffing Full time

    {"title":"Desktop Support Technician","description":"Job SummaryCapstone IT Staffing is seeking a skilled Desktop Support Technician to join our client's team as a full-time employee. The successful candidate will be responsible for providing technical support to employees via a ticketing system and resolving hardware and software issues.Key...


  • Plano, Texas, United States Insight Global Full time

    Desktop Support Analyst Job DescriptionJob Summary:We are seeking a skilled Desktop Support Analyst to provide high-quality technical support to our end-users. The ideal candidate will have experience in troubleshooting and maintaining PC's, Macs, printers, scanners, and mobile devices.Key Responsibilities:Provide technical support to end-users via phone,...


  • Plano, Texas, United States Talent Groups Full time

    Job Title: Desktop Toughbook SpecialistJob Summary:We are seeking a skilled Desktop Toughbook Specialist to join our team. As a Desktop Toughbook Specialist, you will be responsible for providing exceptional support to our customers by troubleshooting and resolving issues related to MDT devices.Key Responsibilities:Technical Support:Provide technical support...

  • Desktop Engineer

    2 weeks ago


    Plano, Texas, United States Collabera Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our team at Collabera. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for desktop computers and related systems.Key Responsibilities:Provide technical support and troubleshooting for desktop computers and related systemsMaintain and...

  • Desktop Engineer

    2 weeks ago


    Plano, Texas, United States Collabera Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our team at Collabera. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop systems.Key Responsibilities:Provide technical support and troubleshooting for desktop systemsInstall, configure, and maintain desktop...

  • Desktop Engineer

    2 weeks ago


    Plano, Texas, United States Collabera Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our team at Collabera. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for desktop computers and related systems.Key Responsibilities:Provide technical support and troubleshooting for desktop computers and related systemsMaintain and...


  • Plano, Texas, United States Ledgent Technology Full time

    Job Title: IT Support SpecialistAs an IT Support Specialist at Ledgent Technology, you will be the primary point of contact for technical issues and concerns across various teams. Your expertise in deploying, troubleshooting, and repairing Windows desktops, laptops, mobile devices, and office technologies will be crucial in ensuring seamless operations.Key...


  • Plano, Texas, United States CornerStone Technology Talent Services Full time

    Job Title: Senior Desktop EngineerLocation: Plano, TXJob Overview:We are seeking a skilled and experienced Senior Desktop Engineer to join our IT team at CornerStone Technology Talent Services. The ideal candidate will have expertise in desktop management, deployment, and configuration, with a focus on using System Center Configuration Manager (SCCM). You...


  • Plano, Texas, United States Ledgent Technology Full time

    Job Title: IT Support SpecialistAt Ledgent Technology, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our corporate, sales, and construction teams.Key Responsibilities:Provide hands-on and remote technical assistance to users across multiple...


  • Plano, Texas, United States CornerStone Technology Talent Services Full time

    Job SummaryCornerStone Technology Talent Services is seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. This role is ideal for a candidate who excels in providing exceptional customer service and has a solid foundation in technology support.Key ResponsibilitiesInitial Technical Support: Serve as the first point of...


  • Plano, Texas, United States Woongjin, Inc Full time

    Job OverviewWe are seeking a highly skilled IT Technical Support Specialist to join our team at Woongjin, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support for our Windows server systems in a multi-platform environment.Key ResponsibilitiesProvide solution administration support for Windows server...