Account Manager
4 days ago
Delta Wye Electric stands at the forefront of industrial electrical engineering and construction. Since 1980, we've built our reputation on delivering innovative electrical solutions that consistently exceed client expectations. What sets us apart is our exceptional team of professionals – a close-knit workforce of 100 skilled experts, many of whom have contributed to our success for over a decade. Our Anaheim headquarters serves as the base for our comprehensive electrical services, where we combine technical excellence with unwavering commitment to safety and quality. We don't just complete projects - we build lasting partnerships through meticulous attention to detail and responsive client service. Experience the Delta Wye difference at DeltaWye.com.
Your Impact
We are seeking an individual looking to advance his/her career in elite Account Management/Sales and play a pivotal role in the next season of growth for our company We are looking for a hungry, savvy, and energetic sales closer and customer service rockstar to join our seasoned team. The newly hired “Account Manager” will report to the Arizona General Manager and join a team at Delta Wye that is responsible for the sales, revenue, and growth of the company.
Candidates for this position must, above all, possess an extraordinary ability to build relationships while being highly organized and detail-oriented. We're ready to hire someone who is extremely personable and friendly, with exceptional communication skills both in speech and in writing. You must be a self-starter, team-player, and able to multi-task, meet deadlines, and achieve goals in a fast-paced, ever-changing environment.
Responsibilities
- Establish, build, and maintain ongoing business relationships with new and existing customers through effective and consistent phone and email correspondence, and in-person visits in order to meet their electrical needs on a continuing basis.
- Generate new customer leads through existing business relationships, internet research, geographic canvassing, and so forth.
- Sell the electrical services we provide (industrial electrical construction, engineering, power monitoring, instrumentation and controls services, etc.) to new industrial facilities throughout the greater Phoenix area.
- Communicate and coordinate with customers regarding their electrical needs, job walks, site visits, project scopes, pricing (negotiating as needed), necessary project meetings, etc.
- Communicate and coordinate with other members of the DWE team regarding estimating needs, job processing, scheduling requirements, purchasing, foreman/field information, accounting issues, etc.
- Prepare proposals and change orders for customers as well as internal paperwork and forms in a timely and professional manner.
- Track and maintain all correspondence and activity within Salesforce CRM for all existing and potential customers, contacts, and opportunities.
- Attend meetings required by all employees and those required by Business Development team members.
- Directly oversee and communicate with the customer and coworkers the following project management items: defined original scope of work, scheduling/timeline expectations, long-lead material requisitions, manpower needs, project mobilization and foreman layout, changes in scope, progress billing, safety requirements, and so on.
- Ensure total 100% customer satisfaction and approval throughout and upon completion of the project with daily and weekly status reports and project updates.
Qualifications
- Bachelors’ degree preferred (B.A. or B.S.)
- Proficient in the full MS Office Suite (Outlook, Word, Excel) and Adobe
- 5+ years of relevant work experience (sales, project/account management)
- Construction experience preferred
- History of community/non-profit involvement and volunteerism is preferred
- Salesforce CRM experience preferred
- Must have reliable transportation to and from office and jobsites, including minimum insurance requirements established by the state.
Compensation
- We offer a competitive base salary as well as commission compensation based on sales and project management performance. Additionally, our employee benefits package includes medical and dental plans, 401(k) savings and matching, profit sharing, paid holidays, vacation time, and education reimbursements.
- Job Type: Full-time
- Base Salary: $70,000.00 per year + sales commissions
Delta Wye Electric is an equal opportunity employer that values diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to launch your career with a growing industry leader? Join our team and make an impact in the electrical contracting industry.
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