Customer Service Coordinator

2 weeks ago


Lewisville, United States CornerStone Staffing Full time

Are you PASSIONATE about helping others? Are you looking to get your foot in the door with a growing company & seeking a transition into a Customer Service Position with first shift hours? Room for growth and advancement Come work for a company that promotes only from within

Title: Customer Service Coordinator

Location: Lewisville, TX

Pay: 16.00/hr.

Schedule: MUST BE ABLE TO WORK 7am - 7 pm, Monday through Friday and 10am - 2 pm, Saturday as needed

Job Description:

The Customer Service Coordinator is responsible for direct customer contact about program support. The position will support several members of the team along with managing the daily requirements of the department.

  • Assist with coordination of external communication to all Installers.

  • Monitor service levels with our retail partners.

  • Maintain category management for all of the installers customers.

  • Monitor open order report for accuracy.

  • General sales administration for the Install Department.

  • General meeting coordinator.

  • Responsible for employee installed purchases.

  • Responsible for entering data into system softwares and Excel-based worksheets.

  • Must have excellent follow-up capabilities, questioning our customers as to the participation in the programs.

  • Oversee all product/service related damage claims.

Requirements:

  •  Must be able to type 30wpm

  • 1 year of customer service experience

  • Good job stability (no more than 2 jobs within the last 3 years)

  • Excellent communication and interpersonal skills

  • Ability to multitask and work in a fast pace environment

Benefits:

  • GREAT WORK ENVIRONMENT

  • ONLY promote from within

  • Profit Sharing, 401k, and great Health Benefits once hired on

Application Process includes:

  • Clear Criminal Background

  • Clerical testing

  • Professional references verified

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Irving Branch.

Send your resume to shelbys@cornerstonestaffing.com and put "CS Coordinator" in the subject line to schedule your phone interview.

#CB #Zip



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