Administrative Assistant

2 months ago


Oceanside, United States PrideStaff Full time

Administrative Assistant/Bookkeeper

Do you have a passion for horses? Do you love the western lifestyle and the rodeo environment? Are you a team player that enjoys a fast-paced casual office setting? This position is on-site, requires deep knowledge of horses, western saddles, office systems and procedures to include extensive client interface, answering phones, responding to emails, managing calendars, and fabulous customer service. The ideal team member should work well independently as well as in a team
environment.
Position Responsibilities
? Provide support to management
? Manage inbound lead phone calls, emails, and chats
? Assist with presentations in terms of collecting and organizing the data
? Check data accuracy in written orders and invoices
? Contact clients to obtain missing information and/or answer queries
? Help clients with inquiries regarding horses and saddles
? Maintain and update sales and customer records
? Shipping follow up to ensure customer orders have been received and ability to troubleshoot as
necessary
? Strong organizational skills and ability to follow-up
? Assist in maintaining and uploading product to company website, title pages and search terms
? Provide marketing assistance in creating collateral materials
? Ability to use graphic design software
? Ability and willingness to travel to tradeshows and events for support to sales team
? Additional duties as are assigned
Minimum Requirements
? Good written and verbal communications
? High school degree or equivalent.
? 3 + years of administrative / customer service
? Experience with Apple products, iMac, iMac server and iPhone.
? Proficient in all Microsoft Office for Mac products.
? Strong Customer Service experience
? Knowledge of horses and western saddles
? Extremely organized. Strong multitasking and time-management skills
? Ability to maintain confidentiality when dealing with sensitive information.
? Critical thinking and judgement skills
Schedule:
? Monday thru Friday





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