IT Support Specialist
4 weeks ago
Job Summary
The Level 3 IT Support Specialist is responsible for providing advanced technical support and administrative assistance to IT leadership. This role requires a highly skilled and self-motivated individual capable of troubleshooting complex IT issues, managing multiple tasks, and taking initiative to improve processes.
Responsibilities
- Technical Support: Provide advanced troubleshooting and resolution for IT-related issues faced by IT leadership.
- Administrative Support: Handle administrative tasks for IT leadership, including but not limited to:
- Printing and managing badges
- Managing and organizing data
- Project Support: Collaborate with IT leadership on various projects, providing technical expertise and support as needed.
- Problem Solving: Identify, analyze, and resolve complex IT problems in a timely and efficient manner.
- Process Improvement: Continuously seek opportunities to improve IT support processes and efficiency.
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