Service Manager

5 days ago

Corona, United States Velocity Vehicle Group Full time

Who We Are:

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

What's in it for You:

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture

What You’ll Do:

As the SVT Fleet Service Manager, you will manage and directly define aspects of client’s fleet operations. Oversee policy compliance and P&L reporting as it relates to the fleet. Develop and implement vehicle and equipment specifications and cost management programs. Manage the fleet department budget, develop, and maintain outside vendor relationship in your area.

Job Duties:

  • Responsible for management duties related to assigned clients vehicle fleet program and enforcement of fleet policy to ensure the efficient and effective use of company and customer owned equipment.
  • In consultation with the clients, initiates, monitors, and recommends adjustments to the client’s fleet policy to reduce the client’s liability, exposure and follows industry best practice. This includes acquisition maintenance and remarketing as determined by cost and effective life cycle analysis
  • In consultation with the clients, initiates, monitors, and recommends adjustments to the client’s fleet policy to reduce the client’s liability, exposure and follows industry best practice. This includes acquisition maintenance and remarketing as determined by cost and effective life cycle analysis.
  • Knowledge of, and advises clients on, fleet specific regulatory matters and related fleet compliance
  • Supervise personnel, including selecting and hiring employees, scheduling work assignments, conducting safety meetings, providing training, coaching, counseling, and conducting performance appraisals.
  • Maintain high standards of customer service, communicate service standards to department personnel, resolve customer complaints, and visit customers to establish and maintain excellent relations

Required Skills and Qualifications:

  • Minimum 5 years in fleet management industry
  • Minimum of 4 years managing P&L
  • Strong capabilities to effectively consult, influence, negotiate and lead change
  • Ability to work in a fast-paced environment where deadlines are essential
  • Demonstrated success in juggling competing priorities and task
  • Strong communication skills in both verbal and written
  • Proficient in data visualization tools, Excel, data mining skill

Compensation:

  • Exempt $89K-$120K depending on experience and qualifications plus bonus pay plan.
  • On-site position
  • Full Time

Benefits Velocity Vehicle Group Offers:

  • Fantastic Culture
  • 401k + match
  • Health, Dental & Vision Insurance + HSA & FSA
  • Employer paid Life Insurance
  • Paid Vacation Days
  • Sick Leave
  • Company perks such as employee discounts, company events and training programs
  • Excellent Training and Career Advancement Opportunities

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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