General Manager

6 days ago

Corona, California, United States Miguels California Mexican Cocina Full time
About Miguel's California Mexican Cocina

We are a vibrant and dynamic restaurant group dedicated to serving up delicious Mexican cuisine with a California twist. Our team is passionate about creating memorable experiences for our guests, and we're looking for a talented General Manager to lead our team to success.

Job Summary

The General Manager is a key member of our leadership team, responsible for driving business growth and excellence in guest service. This is a hands-on role that requires a strong leader who can motivate and develop their team to achieve exceptional results.

Key Responsibilities
  • Business Performance: Drive combined team performance in BOH and FOH toward daily excellence in execution and great guest service and increase sales.
  • Team Development: Create a positive work environment across the team and in the work environment to retain and develop top talent.
  • Financial Management: Manage the financial and operational performance of the business to meet and exceed the restaurant's and overall company's goals/metrics (as currently represented by its Business Scorecard).
  • Guest Service: Promote guest service proactively and represent the company on guest recovery regarding restaurant-level issues/complaints.
  • Talent Acquisition: Actively and constantly sources, solicits, interviews, and selects top talent from an ongoing pool of external, internal, and referred candidates to fulfill current and future needs.
  • Leadership: Leads by example through formal performance management, training, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
  • Safety and Security: Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
Requirements
  • Experience: Must have at least 2 years of experience in a previous supervisory/management role in full service with some if not total P&L responsibilities/impact.
  • Leadership Skills: Proven ability to lead, manage and motivate a team.
  • Communication Skills: Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members.
  • Computer Skills: Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel).
  • Education: High School Diploma or Equivalent.
Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Occasionally, the GM will be required to have the stamina to perform these duties after long hours and work according to business needs.

Work environment: While performing the duties of this job, the employee is exposed to environmental conditions prevalent at the time. While performing duties, excessive cold or heat may be experienced. The noise level in the work environment is usually moderate and consistent with a restaurant environment.

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