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Pod Care Coordinator

2 months ago


Framingham, United States Carbon Health Full time

What You'll Do

Some of your responsibilities will be:Referrals and Authorizations Coordination Assist in coordinating referrals and authorizations for specialist care, diagnostics, imaging, etc, ensuring that these services are covered and that the patient’s care continuum is seamless and well-managed.Care coordination Engage with IPA or HMO payers, members and patients to outreach and schedule appointments for patients due for critical preventative care and facilitate access to necessary services. IPA patients utilizing UC service – coordinating care for establishing care in PC Patient outreach and scheduling Responsible for clinical research duties and tasks, outreach and engage with patients to ensure patients are scheduled for clinical researchProvider coordination and patient engagementManage provider task messages or boxes, ensuring timely responses, appropriate task delegation, and accurate documentation.

About You

Strong organizational and time-management skills.Excellent written and verbal communication skills.Proficient in Google Suite (Sheets and Document). Strong problem-solving abilities and attention to detail.Compassionate and patient-centered approach to care.1+ years experience working with HMO or IPA payers or responsible for care coordination functions. Preferred: Experience with Apple products. Perks• Forward-thinking, transparent, and inclusive company culture• Competitive salary, generous paid time off, learning time off, and paid holidays• Comprehensive benefits package including medical, dental & vision insurance• 401k employee contributions, FSA, HSA, and dependent care options• Employee referral bonus program, employee resource groups, and professional development • All benefits dependent on role and eligibility