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Client Care Coordinator
2 months ago
Salary: $75,000 per year | Location: Remote/Field-Based | Type: Full Time
Position Overview: Join Tribute Home Care as a Client Care Coordinator and contribute to redefining the standards of senior care.
Your Impact: In this pivotal role, you will engage with prospective and existing clients, their families, and other care professionals to ensure a seamless and positive experience from the initiation of services.
Key Responsibilities:
- Deliver a warm and informative introduction to Tribute by promptly addressing inquiries and conducting in-person assessments.
- Oversee the establishment of care services by developing personalized client care plans, effectively matching Caregiver Associates with clients, and orienting caregivers to the specific needs of each client.
- Maintain proactive communication with all stakeholders involved in client care.
- Regularly review and adjust care plans as necessary to meet evolving client needs.
- Foster strong, trusting relationships with clients and their families.
Community Engagement: In addition to client relationships, you will cultivate connections with community referral sources. We seek a candidate who is innovative, resourceful, and enthusiastic about promoting and enhancing a service they can take pride in.
Travel Requirements: This role necessitates regular travel to assess and visit clients in various regions.
Work Environment: Enjoy the flexibility of working from home when not engaging with clients or attending meetings.
Qualifications:
- Bachelor's degree from an accredited institution.
- Experience in a clinical environment.
- Prior experience in managing caseloads.
- A strong commitment to enhancing customer experience and service excellence.
- Excellent writing and communication skills.
- Meticulous attention to detail and organizational skills.
- A collaborative mindset.
- Ability to travel regularly to meet clients.
- COVID-19 vaccination is required, with exemptions available for medical or religious reasons.
Benefits:
- A mission-driven workplace culture.
- Opportunities for professional growth as we expand our services.
- A supportive and enjoyable team environment.
- Remote work flexibility.
- Mileage reimbursement for client visits.
- Competitive salary package.
- Unlimited paid time off.
- Health, dental, and vision insurance with employer contributions.
- 401(k) retirement plan.
Join Us: If you believe this opportunity aligns with your skills and career aspirations, we encourage you to submit your application, including your resume and a cover letter detailing your interest in this role.
Diversity Commitment: Tribute Home Care is an equal opportunity employer, valuing diversity within our teams and fostering an inclusive environment.
