Officer, Digital Strategy

3 weeks ago

New York, United States Open Society Foundations Full time
Officer, Digital Strategy. New York. Posting Date: 03/29/2024. Deadline: 04/26/2024

Reporting To

Associate Director, Digital Communications

Team Name

Digital Communications

Role Purpose  

Creates and manages content across multiple digital platforms, all in service of advancing Open Society brand, advocacy, and issues.

Key Responsibilities

Creates and manages content for digital platforms, working across Communications to shape stories and messaging into content optimized for engagement across web, social, and email

Works closely with project team leads to define and execute content strategy aligned with project objectives and target audiences

Collaborates with geographically dispersed teams of copywriters and creatives on content development

Pitches and develops video and multimedia storytelling, working with internal stakeholders and managing external partners on production

Maintains editorial voice and establishes best practices across digital properties

Manages digital projects and initiatives as needed in coordination with other teams and outside vendors/agencies/partners

Implement best practices for content quality and performance optimization.

People Responsibilities (Total Team/DRs)  

None 

Key metrics  

Content quality and consistency; engagement and conversion rates; brand awareness and reach

Key internal relationships  

Director, Digital Communications; Digital Strategists; and Communications Team

Key external relationships

Multimedia providers, agency partners

Qualifications

  Essential :

University degree or equivalent experience

  Desirable:

Experience 

Essential :

Substantial experience working in digital communications with a proven track record in project management across multiple projects 

Broad experience working with contact and content management systems and social media publishing platforms

Experience writing and managing content for large, global properties and accounts

Superior writing and editing skills (in English) and experience producing and managing digital content, including messaging and short form social media content

Expertise in building and managing a social platform strategy, content calendaring, and audience engagement

Experience collecting, analyzing, and reporting on data from various sources, such as web analytics, social media platforms, email campaigns, and paid media

Desirable:

Experience managing video and multimedia content production

Experience with HTML and CSS

Competencies

Functional Competencies:  

Flexibility, creativity, initiative, and ability to take on multiple evolving responsibilities effectively

Strong attention to consistency and detail

Strong ability to collaborate cross functionally and senior stakeholders

Exceptional communication and presentation skills

Taking responsibility and ownership for organizational, team and personal commitments including and hold others accountable for results of assigned responsibilities.

Personal Competencies:  

Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity

Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice

Innovative approaches to problem-solving under tight deadlines

Strong understanding of cultural differences and the proven ability to build and maintain relationships with a wide range of people from diverse backgrounds within a complex organization

Excellent judgment, decision-making ability, and discretion, especially regarding the handling of sensitive and confidential information

Languages:

An excellent knowledge of English. Knowledge of other languages would be an asset 

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