VP, Solutions Architecture

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

The VP, Solutions Architecture & Advisory is a critically important position within the Global Solutions leadership team and will be responsible for leading a team of Data, ITAM and FinOps experts across our core platforms of Snow Atlas and Flexera One customer base.

You will be responsible for leading a highly experienced team of Architects and Advisors globally focused on the entirety of the customer journey. You will also be expected to run your portfolio with efficiency and excellence and collaborate with teams to deliver an incredible customer experience.

You are a strategic thinker, someone who thinks strategically but can also lead through change and transformation in a methodical approach while inspiring your team to do the best work of their lives. You are a proven leader with an eye for acquiring and developing talent and accustomed to running global teams.

Responsibilities

Lead and oversee a diverse global team of Architects and Advisors across core areas of focus that include Data, ITAM and FinOps. These teams are the subject matter experts that provide the supporting apparatus to our Solutions Engineers, Solutions Success Manager and Solutions Enablement teams to ensure our customers achieve success throughout the customer journey.

The teams will address immediate customer challenges, shape the customer value journey, and gain an in-depth understanding of each product and how our customers leverage our platform to meeting their business needs and achieve valuable outcomes.

The mission is to maintain high customer satisfaction, enhance platform adoption, strong renewal rates, and ensuring of strong foundation of customer value realization in that drives expansion and cross-sell growth.

Execute on the vision of the overall Solutions organization, supporting the strategy and roadmap for effective customer engagements that continually drive meaningful outcomes for our customers. Be a mentor and source of inspiration for the team, ensuring consistent and effective practices that lead to exceptional customer success. Drive efficiencies and economies of scale as we transform and integrate our work for maximum business impact.

Develop, manage, and nurture a highly skilled, integrated, and engaged team. Champion the team's efforts to build strong internal relationships with Product, Engineering, Sales and the broader Solutions organization to influence product direction and address customer concerns. Foster a culture of continuous learning, deepening the teams' expertise in their domain and product portfolio. Set an example by embodying Flexera Values, demonstrating courageous and empathetic leadership with both customers and internal cross-functional collaborations.

Drive operational excellence and scalability to thrive in a dynamic, high-performance environment.
 

Experience And Expertise

Team & People Leadership: A track record of inspiring and leading teams, consistently delivering results under time constraints while effectively managing multiple stakeholders. Known for decisive and collaborative leadership style. A trusted and experienced people manager, known for leading and empowering high-performing teams. A proven track record of elevating and nurturing talent within teams, contributing to their greater success.

Strategic Thinker: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles.

Decisive Decision-Maker: Highly experienced in decision-making, with a proven record of making strategic choices that drive functions to evolve and adapt to changing business needs.

Stakeholder Relationships: Recognized for fostering successful and highly collaborative peer and partner relationships with leaders across diverse business areas. Adaptable and relatable to the needs and expectations of various stakeholders, including those across Customer Success, Sales, and Technology.

Matrixed Organization Agility: A history of thriving in highly matrixed and fast-paced organizational structures, successfully navigating complexity and ambiguity.

Communication Mastery: Strong communication skills, both written and verbal, with the ability to develop materials tailored to specific audiences and advocate for best practices.

Data-Driven Operations: Excel in operational and analytical skills, with a data-driven approach. Possess a strong vision and deep passion for talent and technology.

Domain Expertise: Strong background and depth of understanding of IT Asset Management and FinOps disciplines.

SaaS Transition: Strong experience and comfort level with leading teams through business transitions from on-premises to SaaS delivery models.

Leadership Capabilities

Leads Change: Understands that change is a collaborative process, is comfortable in ambiguity and knows that success means the realization of a shared vision with others.

Courageous : Leads with impact and humility, increases and inspires the learning and performance of the team, wider organization and community. High self awareness while striving for impact and excellence. Demonstrated ability to reduce headwinds and influence across wide set of stakeholders

Innovation : Brings new ideas while challenging assumptions, preserves what's best while seeking new and better ways, understand future of work and talent trends and can bring ideas to life in shaping the success strategy

Operational Discipline and Commercially Astute: Able to ensure quarter-after-quarter delivery and success, demonstrates measurable impact and collaborating cross-functionally to solve and overcome challenges. Can effectively manage trade offs and is pragmatic in approaching the various considerations

Executive Presence & Communication: Able to speak with and engage the most senior executives in the company as well as similarly situated executives elsewhere

Career Development: Fosters a culture of ongoing career development

Personal Characteristics

Embraces a mindset of growth and perpetual learning

Adaptable and at ease with embracing change

Fearlessly disrupts and innovates, fostering ongoing enhancement

Skillfully balances the grand vision with the pragmatic day-to-day intricacies

Possesses humility, yet exudes innate authority to motivate others.

Displays resilience when encountering setbacks

Proficient in offering and accepting constructive, candid feedback

Exhibits a high level of emotional intelligence and self-awareness

Qualifications

10+ years spearheading and supervising high-performing teams on a global scale within the software industry

A track record of progressive management roles showcasing adeptness in leadership and execution

10+ years expertise in customer-facing technical functions such as Solutions Engineering, Architecture, and Consulting Services

Strong proficiency in Data Services, ITAM, and/or FinOps domains, with a preference for candidates with ServiceNow familiarity

Exceptional project management abilities, adept at prioritizing and driving success across multiple large-scale initiatives

Proven ability to lead large global direct teams and highly cross-functional teams

Effectively champion diversity of team, thought, and opinion

Superior written and verbal communication skills, proficient in conveying intricate concepts in a strategic and concise manner

Possesses a keen analytical mindset and thrives in navigating ambiguous and fast-paced settings

Proven proficiency in cross-functional communication and cultivating relationships with C-level and senior leadership

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing.