Software Onboarding Specialist

7 days ago


Anthony, United States Feufo Inc Full time
Location: Remote. Anywhere in the U.S.A.
Travel: 1020% ( Approx 2 weeks of travel every quarter)

Responsibilities and Duties:
  • Takeover customer relationship as soon as the sales are closed/contract is signed.
  • Coordinate setuprequirements internally and with the customer.
  • Complete software set up onboard customerssuccessfully.
  • Provide training to the customerand then hand over the customer to the customer support team forongoing email and phone support.
  • Maintain arelationship with the customer on a regular basis. Brief them ofnew features.
  • Crosssell and Upsell to thecustomer over time.
  • Responsible for contractrenewals.
  • Own overall relationship with ignedclients
  • Ensure retention and satisfaction ofall igned clients
  • Aid clients in achievingtheir goals

Qualifications and Ss
  • At least 2 years of experience in a customer success/account management role.
  • Must have worked in aSaaS company in any role/ discipline.
  • Musthave software setup training and customer onboardingexperience.
  • Upsell customers to switch tohigher software plans.
  • Excellent computer ssincluding Microsoft Office suite Gsuite by Google CRM like Hubspot/SalesForce. You will also be using Excel Word Powerpoint GoogleDrive and email.
  • Prior project managementexperience. Ability to use modern project managementtools.
  • Experience with at least one of thefollowing: Asana Monday Basecamp Airtable
  • Musthave experience using customer support tools like Zendesk Freshdesketc.
  • Selfstarter Disciplined and Organized toprepare maintain and update your own project plan tasks andreporting.
  • ytical
  • Demonstrated ability to increase customersatisfaction
  • Preferred prior experience insales or a track record of achieving KRAs
  • ociate degree or equivalent


  • Anthony, United States Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...


  • Anthony, United States Feufo Inc Full time

    Location: Remote. Anywhere in the U.S.A. Travel: 1020% ( Approx 2 weeks of travel every quarter) Responsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with the customer. Complete software set up onboard customers successfully. Provide training to...

  • Staff Accountant

    3 weeks ago


    Anthony, United States Renowned Recruitment Group Full time

    About the RoleThe Financial Operations Specialist is responsible for managing daily accounting tasks for multiple complex clients, primarily nonprofits, and works alongside a fast-paced team of accounting professionals. The work is fast-paced and client-centric, requiring adaptability and strong technical skills.Key ResponsibilitiesReview weekly bank...

  • Help Desk Specialist

    3 weeks ago


    Anthony, United States Unicom Technologies INC Full time

    Job SummaryUnicom Technologies INC is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their computer systems are running smoothly.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-personInstall,...


  • Anthony, United States Creative Alignments Full time

    As a company led by women and parents BridgeCare is dedicated to driving fundamental systemic changes to make the early childhood education system more equitable and effective. Our platform serves as the cornerstone for realizing the vision of accessible highquality Early Care and Education for all. We invite you to join our team as a Product Support...


  • Anthony, United States ALADDINB2B INC Full time

    Job DescriptionSalary:Our Culture:At AladdinB2B, we aim to revolutionize the B2B Trade landscape through innovative technology. We seek individuals who resonate with our startup ethos - a vibrant, enthusiastic, and driven team collaborating globally. Our diverse team spans across various countries, creating a rich tapestry of cultures and perspectives. We...

  • Robotics Specialist

    4 weeks ago


    Anthony, United States NexTech Professional Services Full time

    Robotics Specialist 100% Travel United States (Remote) We are seeking a skilled and innovative Industrial Automation and Robotics Specialist with extensive experience in Siemens automation systems to join our dynamic team. The ideal candidate will have a strong engineering background with a focus on Siemens TIA Portal particularly versions 17 and 18 and...


  • Anthony, United States NexTech Professional Services Full time

    Robotics Specialist 100% Travel United States (Remote) We are seeking a skilled and innovative Industrial Automation and Robotics Specialist with extensive experience in Siemens automation systems to join our dynamic team. The ideal candidate will have a strong engineering background with a focus on Siemens TIA Portal particularly versions 17 and 18 and...


  • Anthony, United States Unicom Technologies INC Full time

    Engagement Type Contract Short Description Georgia Tech Research Institute (GTRI) seeks a Helpdesk Specialist to perform services to support GTRI s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Complete Description Provide unit level support in the installation operation and maintenance of...


  • Anthony, United States Unicom Technologies INC Full time

    Engagement Type Contract Short Description Georgia Tech Research Institute (GTRI) seeks a Helpdesk Specialist to perform services to support GTRI s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Complete Description Provide unit level support in the installation operation and maintenance of...


  • Anthony, United States Creative Alignments Full time

    About Creative AlignmentsCreative Alignments is a forward-thinking organization dedicated to driving systemic changes in the early childhood education system. Our mission is to create a more equitable and effective system that prioritizes the needs of families and providers.Job SummaryWe are seeking a highly skilled Product Support Specialist to join our...

  • Data Entry Specialist

    3 weeks ago


    Saint Anthony, Minnesota, United States Home Health Care, Inc. Full time

    Data Entry SpecialistHome Health Care, Inc.Full Time | Monday to Friday, 8am to 5pmWe are a leading provider of home healthcare services, dedicated to delivering high-quality patient care and support. As a Data Entry Specialist, you will play a vital role in our team, ensuring the accuracy and efficiency of our patient data management system.Data Entry...


  • Anthony, United States Mahantech Full time

    Engagement Type Contract Short Description The North Carolina Department of Health and Human Services requires the services of an Epic Certified Training Manager to manage the planning and implementation of an EHR implementation project for DSOHF.tttttttttt tttttttttt Complete Description The Training Manager is responsible for communicating training...


  • Anthony, United States Mahantech Full time

    Engagement Type Contract Short Description The North Carolina Department of Health and Human Services requires the services of an Epic Certified Training Manager to manage the planning and implementation of an EHR implementation project for DSOHF.tttttttttt tttttttttt Complete Description The Training Manager is responsible for communicating training...


  • Anthony, New Mexico, United States Ambercare Full time

    Job SummaryThis position is responsible for conducting in-home visits to monitor and report on the quality of services provided by Home Care Aides. The successful candidate will ensure that existing care plans are adequate to meet client needs.Key ResponsibilitiesClient Monitoring: Conduct regular in-home visits to monitor the condition and performance of...


  • Anthony, United States Creative Alignments Full time

    As a women and parentled company BridgeCare is committed to creating fundamental systemic change that makes the entire early childhood education system more equitable and effective. Our platform provides the foundation on which the dream of quality Early Care and education for everyone becomes a reality. Join our team as a Sr. Customer Success Manager and be...


  • Anthony, United States Brainlab, Inc. Full time

    Job OverviewCompany Overview:Brainlab is at the forefront of digital medical technology, pioneering software solutions for radiosurgery and surgical navigation. As a leader in digital surgery, radiotherapy, and integrated operating rooms, we serve over 6,000 hospitals across 121 countries, striving to enhance healthcare and improve patient outcomes.With a...


  • Anthony, United States Brainlab, Inc. Full time

    Job OverviewCompany Overview:Brainlab is at the forefront of digital medical technology, pioneering software solutions for radiosurgery and surgical navigation. As a leader in the field of digital surgery, radiotherapy, and integrated operating rooms, we are dedicated to enhancing healthcare and improving patient outcomes globally.With a presence in over...


  • Anthony, United States Brainlab, Inc. Full time

    Job OverviewCompany Overview:Brainlab is at the forefront of digital medical technology, having pioneered software solutions for radiosurgery and surgical navigation. As a leader in the fields of digital surgery, radiotherapy, and integrated operating rooms, we serve healthcare professionals and patients across over 6,000 hospitals in 121 countries, striving...

  • Manual QA Tester

    3 weeks ago


    Anthony, United States Creative Alignments Full time

    About HDataHData is a rapidly growing company that specializes in providing innovative data solutions to the U.S. energy industry. Our mission is to empower businesses with streamlined data operations and business intelligence, enabling them to drive innovation and deliver impactful solutions.Job SummaryWe are seeking a highly skilled Manual QA Tester to...