Vice President, Account Management II

Found in: Talent US C2 - 2 weeks ago

Pittsburgh, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.

We’re seeking a future Account Manager team members to join our Asset Servicing– Core Client Services team. This role could be based in Pittsburgh, PA OR Lake Mary, FL office; and will fall under the Working Together model ( days a week in office).

About the role: 

The Account Manager (“AM”) is responsible for managing a portfolio of Asset Servicing commercial relationships in the US region specializing in Banks, Brokers and Insurance Companies. The AM is the senior point of contact for the client and for the team and is accountable for deepening existing relationships through cross-selling, driving relationship profitability and satisfaction.

AM’s understand their client's business fully, serve as an advocate for the relationship within the bank and act as a trusted advisor for their relationships. AMs manage risks, opportunities, and impacts to the bank, and are responsible for leading and coordinating client team members. The AM also oversees the service delivery for our clients and partners with product, operations, credit, Treasury and other BNY Mellon functional partners to deliver high quality service.

In this role, you’ll make an impact in the following ways: 

The AM has ultimate responsibility and will be held accountable for the overall health and growth of the client relationship. Identify opportunities to evolve client business for incremental account growth. Primary client advocate and ultimate escalation point for client satisfaction. Drive digital solutions and ensure clients have the ability for automated reporting and instruction capability.  Promote firm services/product offerings that solve client challenges and achieve account growth. Conduct check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings. Continually evaluate client needs and ensure sustained client engagement. Recommend product/service enhancements internally to fill underserved client interests and recommend product/services directly to the client. A critical skill set is the ability to lead and communicate to a virtual service and coverage team to ensure firm-wide alignment on priorities, issues, and initiatives. Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction. Contribute to the development of overall AM strategies for the unit. Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank. Deliver client presentations, business acceptance, internal / external meetings, product collaboration, and sale execution.

To be successful in this role, we’re seeking the following: 

Bachelor’s degree or higher  - years of experience in financial industry experience; knowledge of Asset Servicing – Global Custody, Understanding of Banks, Broker Dealer and Insurance client needs Knowledge of common processes governing client arrangements such as Global Custody Agreements, Pricing approaches and client profitability analyses Organized, able to multi-task and proficient in use of technology platforms, MS Windows software – Excel, WORD, PowerPoint 

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

Fortune World’s Most Admired Companies & Top for Diversity and Inclusion  Bloomberg’s Gender Equality Index (GEI)  Best Places to Work for Disability Inclusion, Disability: IN – % score  Best Workplaces for Innovators, Fast Company  Human Rights Campaign Foundation, % score Corporate Equality Index  CDP’s Climate Change ‘A List’  Forbes Blockchain  

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

  • Senior Vice President

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Pittsburgh, United States BlueGene Search Full time

    The Senior Vice President (SVP) of Patient Service Center Operations is a pivotal role within the executive leadership, tasked with overseeing all facets of service delivery within Pharmaceutical client's Patient Service Centers (PSC). This includes spearheading program initiation, continuous management, and leading assigned PSC teams. The SVP will direct...

  • Senior Vice President

    Found in: Appcast US C2 - 1 week ago

    Pittsburgh, United States BlueGene Search Full time

    The Senior Vice President (SVP) of Patient Service Center Operations is a pivotal role within the executive leadership, tasked with overseeing all facets of service delivery within Pharmaceutical client's Patient Service Centers (PSC). This includes spearheading program initiation, continuous management, and leading assigned PSC teams. The SVP will direct...

  • Senior Vice President

    1 week ago

    Pittsburgh, United States BlueGene Search Full time

    The Senior Vice President (SVP) of Patient Service Center Operations is a pivotal role within the executive leadership, tasked with overseeing all facets of service delivery within Pharmaceutical client's Patient Service Centers (PSC). This includes spearheading program initiation, continuous management, and leading assigned PSC teams. The SVP will direct...

  • Vice President for University Communications

    1 week ago

    Pittsburgh, United States CareerBuilder Full time

    Vice President for University Communications & Marketing Confidential Pittsburgh, PA Mar 02, 2024 Executive Marketing Job Description Vice President for University Communications & Marketing About the Company Top private research university Industry Higher Education Type Educational Institution Founded 1900 Employees 10,001 Categories Education Carnegie...

  • Vice President, Finance

    7 days ago

    Pittsburgh, United States Wolfe Full time

    THIS IS A HYBRID POSITION AND APPLICANTS MUST BE ABLE TO REPORT TO OUR PITTSBURGH, PA OFFICE AT LEAST 4 TIMES A WEEK. About Us: The Wolfe Companies, LLC, a leader in the Gift Card and FinTech sectors, is known for its prominent brands such as PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind. Our company excels in delivering exceptional...

  • Vice President, Finance

    1 week ago

    Pittsburgh, United States The Ladders Full time

    Position Overview: We are seeking a highly motivated and experienced Vice President of Finance to join our team. This is a hands-on role in a mid-market company, where the successful candidate will play a pivotal role in leading our finance department. Reporting directly to the Chief Financial Officer (CFO), this individual will be groomed to eventually step...

  • Sr Vice President Operations

    2 weeks ago

    Pittsburgh, United States United Staff Source Full time

    Job DescriptionJob DescriptionObjective The Senior Vice President (SVP), PSC Operations role is a key leadership position tasked with overseeing the full spectrum of operational activities within the Patient Service Center (PSC). This includes the initiation, ongoing management, and supervision of designated PSC teams. The SVP will provide strategic...

  • Vice President, C++ Full-Stack Engineer II

    7 days ago

    Pittsburgh, United States CareerBuilder Full time

    Vice President, C++ Full-Stack Engineer II Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of...

  • Vice President of Strategy and Implementation

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Pittsburgh, United States BlueGene Search Full time

    About This RoleThe Vice President of Strategy and Implementation plays a critical role in shaping and guiding the strategic direction and operational execution of our client's Patient Service Center (PSC). This position is pivotal in ensuring the PSC’s strategic initiatives are aimed at fostering business growth and enhancing operational efficiencies. The...

  • Vice President of Strategy and Implementation

    Found in: Appcast US C2 - 1 week ago

    Pittsburgh, United States BlueGene Search Full time

    About This RoleThe Vice President of Strategy and Implementation plays a critical role in shaping and guiding the strategic direction and operational execution of our client's Patient Service Center (PSC). This position is pivotal in ensuring the PSC’s strategic initiatives are aimed at fostering business growth and enhancing operational efficiencies. The...

  • Vice President of Strategy and Implementation

    1 week ago

    Pittsburgh, United States BlueGene Search Full time

    About This RoleThe Vice President of Strategy and Implementation plays a critical role in shaping and guiding the strategic direction and operational execution of our client's Patient Service Center (PSC). This position is pivotal in ensuring the PSC’s strategic initiatives are aimed at fostering business growth and enhancing operational efficiencies. The...

  • Vice President, C++ Full-Stack Engineer II

    2 weeks ago

    Pittsburgh, United States BNY Mellon Full time

    Vice President, C++ Full-Stack Engineer II  Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank...

  • Vice President, C++ Full-Stack Engineer II

    2 weeks ago

    Pittsburgh, United States BNY Mellon Full time

    Vice President, C++ Full-Stack Engineer II  Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank...

  • Vice President, Model Risk Management II

    2 weeks ago

    Pittsburgh, United States BNY Mellon Full time

    Overview BNY Mellon Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the...

  • Vice President of Patient Service Center Operations

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Pittsburgh, United States BlueGene Search Full time

    The Vice President (VP) of Patient Service Center (PSC) Operations is a crucial executive role overseeing all aspects of PSC service delivery, including initiating and managing programs and teams. This leader ensures program success by meeting targeted metrics and maintaining compliance with all regulations. Serving as the main executive liaison for client...

  • Vice President of Patient Service Center Operations

    1 week ago

    Pittsburgh, United States BlueGene Search Full time

    The Vice President (VP) of Patient Service Center (PSC) Operations is a crucial executive role overseeing all aspects of PSC service delivery, including initiating and managing programs and teams. This leader ensures program success by meeting targeted metrics and maintaining compliance with all regulations. Serving as the main executive liaison for client...

  • Vice President, C++ Full-Stack Engineer II

    1 week ago

    Pittsburgh, United States BNY Mellon Full time

    Vice President, C++ Full-Stack Engineer IIBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the bank of banks...

  • Vice President, C++ Full-Stack Engineer II

    3 days ago

    Pittsburgh, United States BNY Mellon Full time

    Vice President, C++ Full-Stack Engineer II  Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank...

  • Vice President, C++ Full-Stack Engineer II

    7 days ago

    Pittsburgh, United States BNY Mellon Full time

    Vice President, C++ Full-Stack Engineer II Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the bank of...

  • Sr Vice President Operations

    Found in: Resume Library US A2 - 1 week ago

    Pittsburgh, Pennsylvania, United States United Staff Source Full time

    Objective  The Senior Vice President (SVP), PSC Operations role is a key leadership position tasked with overseeing the full spectrum of operational activities within the Patient Service Center (PSC). This includes the initiation, ongoing management, and supervision of designated PSC teams. The SVP will provide strategic direction across various programs,...