Senior Vice President

4 weeks ago


Pittsburgh, United States BlueGene Search Full time

The Senior Vice President (SVP) of Patient Service Center Operations is a pivotal role within the executive leadership, tasked with overseeing all facets of service delivery within Pharmaceutical client's Patient Service Centers (PSC). This includes spearheading program initiation, continuous management, and leading assigned PSC teams.


The SVP will direct strategic planning and control over a range of programs, ensuring an in-depth understanding of each program's elements and capabilities. This role is crucial in achieving specified metrics and surpassing client expectations, maintaining program integrity, and compliance with all relevant regulations and business protocols.


Acting as the foremost executive liaison for PSC-related client inquiries, the SVP predominantly directs and coordinates through various management levels to promote efficient and effective operational performance across different sectors such as Client Services, Specialty Pharmacy Services, Project Implementation, Business Operations, and Technological Advancements.


The SVP is tasked with regularly assessing program outcomes and client relations, providing strategic advice to enhance future PSC undertakings. This position is directly accountable to the President of the Pharmaceutical client’s organization.


Required Qualifications

  • Bachelor’s Degree.
  • Advanced degree in healthcare, business, or related field.
  • Over 10 years of experience in a healthcare management environment.
  • Demonstrated experience in client-facing roles within account or program management.
  • Proven track record in managing teams and personnel.


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