Vice President of Patient Service Center Operations
2 weeks ago
The Vice President (VP) of Patient Service Center (PSC) Operations is a crucial executive role overseeing all aspects of PSC service delivery, including initiating and managing programs and teams. This leader ensures program success by meeting targeted metrics and maintaining compliance with all regulations. Serving as the main executive liaison for client communications, the VP also coordinates with department heads to promote efficient internal operations. Furthermore, the VP collaborates with leaders across various departments to enhance patient support initiatives and evaluates program effectiveness to drive continuous improvement. Reporting directly to the President of Patient Service Organization, the VP plays a vital role in shaping the future of PSC operations.
Required Qualifications:
- A Bachelor's degree in a relevant field, with a strong preference for candidates with an advanced degree in healthcare or management.
- A minimum of 10 years of experience in a healthcare management setting, demonstrating a proven track record in operational excellence and team leadership.
- At least 10 years of experience managing large teams, ideally more than 30 individuals, in dynamic and complex environments.
- Extensive experience in client-facing roles, with a deep understanding of complex reimbursement frameworks and operational scaling.
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