Current jobs related to Manager, Business Process Optimization - Miami - Royal Caribbean Group
-
Business Optimization Intern
4 weeks ago
Miami, Florida, United States Royal Caribbean Group Full timeAbout the Role:As a Business Optimization Intern at Royal Caribbean Group, you will play a key role in supporting the Operations & Brand Optimization group. Your primary responsibility will be to identify opportunities to improve business results and increase performance across the Silversea brand. You will work closely with the project management team to...
-
Business Process Manager
2 months ago
west miami, United States Sanford Barrows Group Full timeTitle: Business Process ManagerSalary: $150k+/- base (depending on experience), plus bonus and good benefitsLocation: West Miami (Hybrid Schedule, 3 days in office)Responsibilities Implementing and managing and the BPM projects and initiatives ensuring alignment with the Strategic Plan.Responsible for identifying, quantifying and prioritizing projects and...
-
Business Process Manager
3 months ago
West Miami, United States Sanford Barrows Group Full timeTitle: Business Process ManagerSalary: $150k+/- base (depending on experience), plus bonus and good benefitsLocation: West Miami (Hybrid Schedule, 3 days in office)Responsibilities Implementing and managing and the BPM projects and initiatives ensuring alignment with the Strategic Plan.Responsible for identifying, quantifying and prioritizing projects and...
-
Business Process Manager
3 weeks ago
west miami, United States Sanford Barrows Group Full timeTitle: Business Process ManagerSalary: $150k+/- base (depending on experience), plus bonus and good benefitsLocation: West Miami (Hybrid Schedule, 3 days in office)Responsibilities Implementing and managing and the BPM projects and initiatives ensuring alignment with the Strategic Plan.Responsible for identifying, quantifying and prioritizing projects and...
-
Retail Optimization Business Lead
4 weeks ago
Miami, Florida, United States Carnival Cruise Line Full timeRetail Optimization Business LeadCarnival Cruise Line is seeking a highly skilled Retail Optimization Business Lead to join our team. As a key member of our retail leadership team, you will be responsible for driving revenue growth and optimizing retail performance across our fleet.Key Responsibilities:Develop and implement retail optimization strategies to...
-
Business Process Manager
1 week ago
Miami, United States Visa Full timeCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Process Serving Operations Coordinator
4 weeks ago
Miami, Florida, United States Z Process Full timeJob DescriptionAt Z Process, we are seeking an Administrative Support Specialist to play a vital role in supporting our process serving operations. As a key member of our team, you will provide administrative and data analysis support from our office, working closely with process servers, legal teams, and clients to ensure efficient workflow, accurate data...
-
Business Process Manager
1 week ago
West Miami, FL, United States Sanford Barrows Group Full timeTitle: Business Process ManagerSalary: $150k+/- base (depending on experience), plus bonus and good benefitsLocation: West Miami (Hybrid Schedule, 3 days in office)Responsibilities Implementing and managing and the BPM projects and initiatives ensuring alignment with the Strategic Plan.Responsible for identifying, quantifying and prioritizing projects and...
-
Retail Optimization Business Lead
1 month ago
Miami, Florida, United States Carnival Cruise Line Full timeJob DescriptionCarnival Cruise Line is seeking a highly skilled and experienced Business Lead to join our team. As a key member of our retail optimization team, you will be responsible for driving business growth and profitability through strategic pricing and revenue management initiatives.The ideal candidate will have a strong background in business...
-
Sr. Process Optimization Consultant
2 months ago
Miami, United States Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Business Process Analyst
4 weeks ago
Miami, Florida, United States City of Miami, FL Full timeJob Title: Business Process AnalystJob Summary:We are seeking a highly skilled Business Process Analyst to join our team at the City of Miami, FL. As a Business Process Analyst, you will be responsible for analyzing and improving business processes to increase efficiency and productivity.Key Responsibilities:Analyze business processes to identify areas for...
-
Director of Revenue Optimization
1 month ago
Miami, Florida, United States SLS Full timeJob Title: Director of Revenue ManagementAt SLS, we are seeking a highly skilled and experienced Director of Revenue Management to join our team. As a key member of our revenue management team, you will be responsible for driving revenue growth and optimizing room revenue across all customer segments.Key Responsibilities:Develop and implement revenue...
-
Strategic Business Process Consultant
4 weeks ago
Miami, Florida, United States KW Property Management & Consulting Full timeAbout the RoleThis is a unique opportunity to shape the global residential property management and technology industry. You will join KW Property Management & Consulting's US Product unit based in Florida and be a key contributor on strategic technology projects.Partner cross-functionally with Program Management, IT, Product development, business units, and...
-
Business Development Manager
3 weeks ago
Miami, United States Experis Full timeJefferson Wells is growing in Georgia and Florida! We are excited to announce that Jefferson Wells is hiring Directors of Client Strategy and Business Development. The Director, Client Strategy & Business Development is responsible for building and managing a market/territory in collaboration with practice directors and fulfillment teams. Responsibilities...
-
Mine Optimization Engineer
1 month ago
Miami, Arizona, United States Capstone Mining Full timeJob Title: Mine Optimization EngineerJob Summary:The Mine Optimization Engineer will play a critical role in ensuring the integrity and utility of reports that drive the mine's operations and strategic decisions. This position is responsible for developing, maintaining, and governing reporting systems within Mine Operations, with a focus on optimizing the...
-
Account Manager
2 weeks ago
Miami, United States RYC Business IT Full timeJob DescriptionPosition: Account ManagerLocation: Miami, Florida, USA Employment Type: Full-time Department: Sales & Client Relations Reports To: CEO About RYC Business IT:RYC Business IT is a leading IT Managed Services Provider dedicated to using innovation and compassion to provide quality IT solutions that help people improve the way they work and live....
-
Account Manager
1 week ago
Miami, United States RYC Business IT Full timeJob DescriptionPosition: Account ManagerLocation: Miami, Florida, USA Employment Type: Full-time Department: Sales & Client Relations Reports To: CEO About RYC Business IT:RYC Business IT is a leading IT Managed Services Provider dedicated to using innovation and compassion to provide quality IT solutions that help people improve the way they work and live....
-
Business Development Manager
4 weeks ago
Miami, Florida, United States Manpower Group Inc. Full timeJob SummaryWe are seeking a highly skilled Business Development Manager - Medical to join our team at Manpower Group Inc. This is an exciting opportunity to build and manage a market/territory, collaborating with practice directors and fulfillment teams to drive business growth and revenue.Key ResponsibilitiesPartner with prospects and existing clients to...
-
Account Manager
3 weeks ago
Miami, United States RYC Business IT Full timeJob Description Position: Account Manager Location: Miami, Florida, USA Employment Type: Full-time Department: Sales & Client Relations Reports To: CEO About RYC Business IT: RYC Business IT is a leading IT Managed Services Provider dedicated to using innovation and compassion to provide quality IT solutions that help people improve the way they work and...
-
Account Manager
3 weeks ago
Miami, United States RYC Business IT Full timeJob Description Position: Account Manager Location: Miami, Florida, USA Employment Type: Full-time Department: Sales & Client Relations Reports To: CEO About RYC Business IT: RYC Business IT is a leading IT Managed Services Provider dedicated to using innovation and compassion to provide quality IT solutions that help people improve the way they work and...
Manager, Business Process Optimization
1 month ago
Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group has an exciting career opportunity for a full time Manager, Business Process Optimization reporting to the AVP, Global Marine Operations Strategy.
This position will work on-site in Miami, Florida
As the Business Process Optimization (BPO) Manager, Marine Technical Operations, you will play a critical role in driving strategic initiatives that enhance the performance of our Global Marine Technical Operations Team.
The BPO Manager will play a critical role in analyzing, designing, and implementing efficient business processes that enhance productivity and reduce costs. The ideal candidate will possess a strong analytical mindset, excellent problem-solving skills, and the ability to collaborate with cross-functional teams to drive process improvements.
In this role, you’ll work closely with senior leadership across Marine Technical Operations, Global Marine Operations, Safety, Decarbonization and other key functions to ensure that our processes run seamlessly and efficiently. Your leadership will be instrumental in delivering key objectives while identifying new opportunities for operational improvements and growth.
You will partner with Marine Technical leadership to develop comprehensive strategies and planning documents that drive operational excellence, improve technical operations, and enhance fleet readiness. This role is more than just managing technical processes—it’s about being a change leader, solving new and old challenges, and guiding cross-functional teams toward operational improvements.
We are committed to continuous improvement and excellence in our operations and if you want to make a difference, is passionate about improving things and making a tangible impact on one of the world’s leading maritime organizations, this is the role for you.
Key responsibilities include:
Lead the Charge : Drive the development of forward-thinking, multi-year strategies that fuel growth and optimize cost management across Marine Technical Operations. Innovate and Elevate : Spearhead initiatives, streamline processes, enhance performance, and continuously improve the fleet’s success. Analyze and Change : Existing business and operational processes to identify inefficiencies and areas for improvement. Develop and implement : Process optimization strategies together with key stakeholders in Marine Technical Operations that align with organizational goals. Drive insights : Utilize data analysis and process mapping tools to visualize workflows and identify bottlenecks. Design and document : Optimized processes, including standard operating procedures (SOPs). Training the team : Conduct training sessions for staff on the ships and shoreside on new processes and best practices. Monitor and Measure : The effectiveness of implemented changes through key performance indicators (KPIs) and leading indicators across Marine Technical Operations. Continuous learning : Stay updated on industry trends and best practices in process optimization and business analysis. Collaborate and Conquer : With stakeholders to gather requirements and understand business needs and lead cross-functional teams to deliver special projects that align initiatives across departments, ensuring seamless execution and impactful results. Solve Problems: Develop and implement action plans based on fleet performance, ensuring we’re always one step ahead in solving challenges and maximizing opportunities. Master Communicator: Lead strategic communications between technical operations and the fleet, ensuring clarity and alignment. Change Agent: Take on additional responsibilities as needed, ensuring flexibility in driving marine operations forward under the direction of the AVP GMO Strategy, SVP Marine Operations, or other senior leadership.Qualifications, Knowledge and Skills:
Bachelor’s degree in hospitality, finance, marketing, engineering, or a related field. Master’s degree preferred. 7-10 years of experience in a business management role, ideally in the travel or leisure industry Leadership : Proven experience in leading cross-functional teams, with a track record of driving successful initiatives and managing complex projects. Strategic Thinker : Able to see the big picture while diving into the details to identify opportunities for improvement and innovation. Process Professional : Strong knowledge of process improvement methodologies (e.g. Lean, Six Sigma, Kaizen) and proficiency in process mapping and analysis tools Creative Storyteller : Deliver technical and operational insights into clear, impactful and visually engaging presentations. Financial Acumen : Strong understanding of financial principles with analytical skills to evaluate technical operations and drive profitability. Communication & Collaboration : Outstanding communication skills with the ability to influence and engage with stakeholders at all levels across global teams. Problem Solver : Ability to think critically, identify root causes, and provide practical solutions in dynamic, high-pressure environments. Proactive & Agile : Highly adaptable, taking initiative to solve problems and improve processes while thriving in a fast-paced, ever-changing environment. Industry Expertise : Knowledge of macroeconomic conditions and global trends, with an understanding of their impact on the cruise industry. Innovator : Driven by a desire to make a difference, continuously seeking ways to challenge the status quo and elevate business performance.