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Front Office Coordinator
2 months ago
The Front Office Coordinator will be responsible for providing comprehensive administrative support to ensure the smooth operation of the office. This role involves a variety of tasks, including managing office supplies, coordinating meetings, supporting staff, and handling communications.
Essential Functions:
Conduct Waitlist Outreach: Contact client families quarterly or as instructed to confirm their commitment to services. Coordinate and Communicate with Support Teams: Use designated systems to collaborate with tablet and IT support teams. Request Vendor Services: Procure services from designated vendors as needed. Procure Services from Vendors: Request services through specified vendors when required. Manage Business Phones and Visitors: Answer business calls and greet visitors and teammates warmly. Administer Facilities: Oversee new hire and new client paperwork, as well as the offboarding process for teammates. Handle Mail and Supplies: Receive, distribute, and stock mail accordingly. Maintain Cleanliness: Ensure cleanliness and orderliness of the facility. Create Program Materials to support clinical programming needs.Non-Essential Functions/Other Duties :
Other duties as assigned.Qualifications :
Education:
High school diploma or equivalent required.Experience:
• Experience as a Receptionist, Front Office Representative, or similar role strongly preferred.
Skills and Competencies:
Excellent communication skills with proven ability to communicate effectively and professionally with internal and external contacts to the organization. Self-motivated, with excellent organization, prioritization, and time management skills. Exceptional attention to detail. Works cohesively within a team environment. Professional presence and poise under pressure. Critical thinking skills, with strong analytical abilities. Strong work ethic and discipline to complete tasks thoroughly and on time. Expert in Microsoft Office products and applications, including Excel, Word, PowerPoint; SmartSheet / MS Project; Zoom and other communication platforms. Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines. Demonstrated ability to interface well with all departments within the company in a highly professional manner.-
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