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Permanent Supportive Housing Case Manager

2 months ago


Salt Lake City, United States First Step House Full time

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We are hiring a part-time case manager in Salt Lake City, Utah

The role of the permanent supportive housing case manager is to manage clients receiving shelter plus care (S+C) rental assistance issued by Housing Connect. S+C is a permanent supportive housing voucher program for individuals and families who are chronically homeless and have disabling conditions. Responsibilities include assisting with eligibility, housing search and placement, conducting needs assessments, developing individualized case plans, providing case management services that assist clients in maintaining housing, and helping clients work towards self-sufficiency. The goal of the S+C program is to utilize a housing-first philosophy in providing rental assistance and supportive services that sustain housing and prevent returns to homelessness. The permanent supportive housing case manager assists in other administrative tasks as needed and works in concert with the priorities of Housing Connect as well as the Executive Director, Executive Team, and the Board of Directors of First Step House.

  • Pay Rate $24.28
  • 20 - 24 hours per week
  • Monday - Friday flexible hours

Our full-time benefits include:

  • Generous paid time off allowance (this increases with tenure)
  • Generous holiday policy (15 observed holidays a year including your birthday)
  • 401(k) employer matching
  • Dental, Vision, Life Insurance, Medical
  • Opportunity for annual merit increase and annual bonus
  • Team environment with an exceptional work culture

Education and Experience

  • Case management experience is required
  • An active license as a Social Service Worker in the State of Utah is preferred
  • A minimum of a Bachelor's degree in social work or related field is preferred
  • Experience in the substance-abuse field is preferred

Duties include but not limited to:

  • Assist households slated for permanent housing assistance with eligibility process
  • Coordinate with Housing Connect Eligibility Specialist in completing the referral application process
  • Assist referrals with housing search, application and move-in process
  • Coordinate with landlords to complete housing packets and ensure housing placement
  • Complete a comprehensive needs assessment to identify client needs, strengths and barriers
  • Develop an individualized case plan with clients to help ensure housing stability
  • Collaborate with outside agencies to connect clients with employment services, education resources, healthcare programs, financial programs, and other relevant community resources
  • Provide ongoing case management and service coordination, including regular home visits

For more information about our non-profit organization, you can visit our website at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.



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