Housing Case Manager

3 days ago


Long Island City, United States Housing Works Full time
Housing Case Manager Job Description

Housing Works is seeking a dedicated and compassionate Housing Case Manager to join our team. As a Housing Case Manager, you will be responsible for providing case management and supportive care coordination to asylee families.

Key Responsibilities:
  • Provide case management services, including conducting psychosocial assessments, developing treatment plans, and assisting with obtaining and retrieving vital documents.
  • Assist clients with applying for benefits and entitlements, and perform room inspections as needed.
  • Maintain client records as per funder and regulatory requirements.
  • Provide referrals and follow-ups for primary care, substance use, nutrition, clothing, mental health, financial management, and dental services.
  • Collaborate with internal departments, including ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training, to connect clients with available services.
  • Assist clients with transitioning from homelessness to stable housing, and provide constructive feedback on goal participation during scheduled engagement.
  • Assess and discuss financial management with clients, including maintaining an active subsidy and food and nutritional needs.
  • Accompany clients in the community on scheduled appointments as needed.
  • Participate in weekly supervision with your supervisor, and complete all required reports and paperwork on or before prescribed deadlines.
  • Demonstrate excellent customer service with residents/clients, staff, vendors, and all other relevant stakeholders.
  • Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.
Requirements:
  • Bachelor's degree preferred in social work, psychology, counseling, or related field, or three years of relevant experience in a social service setting.
  • Bi-lingual (Spanish) preferred.
  • Proficient in Microsoft Outlook and Office (Word, Excel, and PowerPoint).
  • Knowledgeable of CARES system.
  • Dependable and flexible.
  • Ability to maintain a high level of confidentiality.
  • Understanding of harm-reduction practices.
Benefits:

Housing Works offers a comprehensive benefits package, including three healthcare plans to choose from, paid time off, educational benefits, and equal employment opportunities.

This position is included in a bargaining unit of Housing Works' New York City employees represented by the Retail Wholesale and Department Store Union (RWDSU).

Compensation range: $55,000 annually, commensurate with experience.



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