Customer Communication Specialist

5 months ago


Seattle, United States Nezda Technologies Inc. Full time

Nezda is seeking for a talented individual to join our team as a Customer Communication Specialist who will play a vital role in ensuring that all customer interactions are handled professionally.

Must be a NATIVE TAIWANESE

Responsibilities:
✅ Ensure all communication is handled professionally and promptly but with a human touch across all channels
✅ Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
✅ Meet targets and requirements set by the client and management
✅ Appropriate knowledge and information shared by the client and management team
✅ Take the extra mile to engage with consumers

Skills:
❗️ Advanced English level (B2) both written and spoken
❗️ Excellent communication skills both written and spoken
❗️ Contact center experience of at least 1 year
❗️ Track record of achieving targets
❗️ Problem-solving oriented
❗️ Consumer-oriented mindset
❗️ Great interpersonal skills
❗️ Technology adept
❗️ Familiarity with CRM systems
❗️ Basic IT skills, including using multiple operating systems
❗️ Research skills
❗️ Detail-oriented
❗️ Ability to work well in a team as well as on your own

Salary: 5000RM 7000RM + 600RM Housing allowance

Job Category: CSR Job Type: Full Time Job Location: Penang Malaysia
  • Leasing Specialist

    7 days ago


    Seattle, Washington, United States J.F. Shea Family of Companies Full time

    Job SummaryWe are seeking a highly motivated and results-driven Leasing Specialist to join our team at J.F. Shea Family of Companies. As a Leasing Specialist, you will be responsible for presenting and leasing our brand new apartment community to prospective residents, providing exceptional customer service, and participating in the marketing of the...


  • Seattle, Washington, United States California Closets CCO Full time

    {"h1": "Job Title: Custom Storage Solutions Specialist", "h2": "Job Summary", "p": "We are seeking a highly skilled Custom Storage Solutions Specialist to join our team at California Closets CCO. As a key member of our sales and design team, you will be responsible for providing exceptional customer experiences by designing and selling custom storage...


  • Seattle, Washington, United States University of Washington Full time

    Job Title: Customer Experience SpecialistJoin the University of Washington's Office of Research Information Services as a Customer Experience Specialist and contribute to accelerating research and advancing innovation. As a key member of our Customer Experience Support Team, you will be responsible for providing exceptional technical support to our...


  • Seattle, Washington, United States Northwest Bank Full time

    Job SummaryThe Marketing & Communications Specialist plays a vital role in supporting the Bank's marketing, sales, and customer engagement campaigns and initiatives. This position is responsible for ensuring that the Bank has the proper service quality standards in place to achieve an exceptional customer experience.Key ResponsibilitiesPartner with the Chief...


  • Seattle, Washington, United States Amazon Full time

    About the RoleWe are seeking an experienced Customer Success Specialist Solutions Architect to join our team at Amazon. As a key member of our Customer Experience specialist team, you will work closely with customers to accelerate their deployments and increase adoption of Amazon Connect, the fastest growing AWS service and a leader in the Contact Center as...


  • Seattle, Washington, United States Evergreen Treatment Services Full time

    Job Title: Community Safety SpecialistEvergreen Treatment Services is seeking a highly skilled and compassionate Community Safety Specialist to join our team. As a key member of our staff, you will be responsible for ensuring the safety of our Mobile Medication Unit (MMU) and our staff while out in the community.Key Responsibilities:Oversee safety and client...


  • Seattle, Washington, United States VetJobs Full time

    Job Title: Customer Success SpecialistALTO US is seeking a highly motivated and detail-oriented Customer Success Specialist to join our US Operations team. As a critical part of our victim advocate service, you will serve as the primary point of contact for an assigned district of stores, supporting multiple retailers.Key Responsibilities:Build strong...


  • Seattle, Washington, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist Solutions Architect to join our team at Amazon. As a key member of our Worldwide Specialist Organization (WWSO), you will play a critical role in helping our customers achieve their full potential by leveraging the power of Amazon Connect.Key ResponsibilitiesLeverage your deep...


  • Seattle, United States Orkin Full time

    We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position gives...


  • Seattle, Washington, United States Wyndy LLC Full time

    The Community Support Specialist plays a vital role in fostering a positive and inclusive community environment. This involves promoting independent living, connecting individuals with necessary resources and services, and collaborating with various professionals and organizations to ensure the well-being and overall satisfaction of community members.Key...


  • Seattle, Washington, United States PACE Staffing Network Full time

    Stable Opportunity for a B2B Customer Support SpecialistAbout the Company:PACE Staffing Network is a woman-owned staffing company serving clients in the Puget Sound region for over 45 years. We specialize in placing temporary, contract, and direct hire positions in various fields, including administrative support, project management, healthcare, accounting,...


  • Seattle, Washington, United States Outgo Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Support Representative & Collections Specialist to join our team at Outgo. As a key member of our customer-facing team, you will play a critical role in ensuring customer satisfaction, mitigating outstanding customer debt, and fostering a positive relationship between our customers and our...


  • Seattle, Washington, United States University of Washington Full time

    Key Responsibilities:Provide exceptional internal and external communications to staff, providers, and patients.Schedule appointments for providers and ancillary services.Collect and verify patient demographic and financial information.About the Role:This role is part of the University of Washington's commitment to delivering high-quality patient care and...


  • Seattle, Washington, United States Port of Seattle Full time

    About the RoleWe are seeking an experienced and strategic leader to join our Customer Experience & Communications team as an Assistant Director of Customer Communications. In this role, you will be responsible for providing strategic insight and leadership to our customer communications team, ensuring that our customers receive timely and effective...


  • Seattle, Washington, United States Port of Seattle Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Director, Customer Communications to join our team at the Port of Seattle. As a key member of our Customer Experience and Communications department, you will be responsible for leading the development and implementation of proactive and reactive customer communication strategies to enhance...


  • Seattle, Washington, United States The Port of Seattle Full time

    Job SummaryAs the Assistant Director, Customer Communications, you will lead a team of professionals in delivering exceptional customer service and communication at the Port of Seattle. Your strategic insight and leadership skills will drive the development of proactive and reactive customer communication content, ensuring timely and effective engagement...


  • Seattle, Washington, United States ABC Legal Services Full time

    About ABC Legal ServicesWe are a leading provider of filing services for legal documents, with a strong presence across the United States. Our team of experts is dedicated to delivering exceptional customer service and support.Job OverviewThis is a full-time, on-site position in our Seattle headquarters office. As an International Specialist, you will be...


  • Seattle, Washington, United States Outgo Full time

    About the RoleWe are seeking a dedicated and empathetic Customer Support Representative & Collections Specialist to join our team at Outgo. In this role, you will be the first point of contact for our customers, offering support and solutions to inquiries, complaints, and feedback.Key ResponsibilitiesHandle incoming customer queries through various channels,...


  • Seattle, Washington, United States Evergreen Treatment Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Community Based Safety Specialist to join our team at Evergreen Treatment Services. As a key member of our team, you will play a vital role in ensuring the safety of our Mobile Medication Unit (MMU) and our staff while out in the community.Key ResponsibilitiesOversee safety and client engagement...


  • Seattle, Washington, United States National Guard Employment Network Full time

    Job SummaryWe are seeking a skilled Radio Communications Specialist to join our team at National Guard Employment Network. As a key member of our IT department, you will be responsible for the support and delivery of radio and communications services for our Timberlands organization.Your primary focus will be on providing technical expertise for the...