Core Client Experience

3 weeks ago


Lake Mary, United States BNY Mellon Full time
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Vice President, Client Service I to join our Core Client Service team. This role is a hybrid work schedule (3 days a week in office), and can be located out of our Pittsburgh, PA or Lake Mary, FL office.

 

In this role, you’ll make an impact in the following ways: 

  • Deliver exceptional service aligned to client needs and expectations
  • Leads team members across multiple lines of business in providing support to clients
  • Provide strong client governance
  • Focus on continuous service improvements across all products and services
  • Develop a thorough understanding of clients’ business and model

 

To be successful in this role, we’re seeking the following: 

  • Bachelors degree or the equivalent 
  • 5-8 years of work experience
  • Experience in servicing clients in the insurance, corporate or financial industry
  • Excellent written and verbal communication skills required

 

 

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · 
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
  • “Most Just Companies”, Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023

 

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

#LIHybrid

 


BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

]]>

  • Lake Mary, United States BNY Mellon Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...


  • Lake Mary, United States Robinhood Full time

    Join a leading fintech company that’s democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help...


  • Lake Mary, United States Robinhood Full time

    Join a leading fintech company that’s democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help...


  • Lake Mary, United States Deloitte Full time

    Position Summary Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Senior Associate, Client Services at BNY MellonBe part of a team where your contributions can create a lasting impact.BNY Mellon stands as a premier asset management and banking institution, expertly navigating the intersection of business, finance, and technology. By collaborating with leading banks globally, we assist our clients in transitioning into the...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Senior Associate, Client Services at The Bank of New York Mellon CorporationBe part of a legacy where your contributions can shape the future.The Bank of New York Mellon Corporation is a premier financial institution specializing in asset management and banking solutions, adept at navigating the intersection of finance, technology, and business. We partner...


  • Lake Mary, Florida, United States Innova Solutions Full time

    **Job Summary**We are seeking a highly skilled Financial Services Representative to join our team at Innova Solutions. As a key member of our client service team, you will be responsible for delivering exceptional customer service support to inbound clients regarding their financial and investment accounts.**Key Responsibilities:**Provide professional and...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to enhance our client engagement efforts. This role is pivotal in delivering exceptional service and resolving client inquiries effectively.Key Responsibilities:1. Provide advanced analytics and reporting services aimed at optimizing client processing systems.2. Address...


  • Lake Mary, United States Innova Solutions Full time

    Innova Solutions is immediately hiring for a Client service Representative Position type: Fulltime/Contract Location : Lake Mary Florida 32746 (Hybrid Role) Duration : 12 Months (Temp to Perm) Schedule: 8am - 11pm Training will be conducted online camera and once it done need to be onsite. As a Client Service Representative you will: Provides complex...


  • Lake Mary, Florida, United States The Learning Experience #244 Full time

    Join Our Team at The Learning ExperienceAbout Our Organization:The Learning Experience is a premier child care provider committed to fostering a supportive and stimulating educational atmosphere for young children. Our guiding principle is 'happy happens here,' and we aim to reflect this philosophy in all our initiatives.Position Overview:We are on the...


  • Lake Mary, United States BNY Mellon Full time

    Overview Associate, Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" -...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional client support and enhancing our operational efficiency.Key Responsibilities:As a Customer Service Representative, your duties will include:1. Providing advanced analytics and reporting services...


  • Lake Mary, Florida, United States Serenity Healthcare, LLC Full time

    Client Relations Coordinator At Serenity Healthcare, LLC, we are looking for a dedicated Client Relations Coordinator to enhance our team. This role is essential for fostering positive interactions with our clients and ensuring a welcoming environment. The ideal candidate will possess strong communication and interpersonal skills, which are vital for...


  • Lake Mary, Florida, United States Serenity Healthcare, LLC Full time

    Client Services Coordinator Location: Lake Mary, FL Are you passionate about fostering connections with clients? Serenity Healthcare, LLC is looking for a Client Services Coordinator to enhance our team and contribute to the success of our clinic. This role is centered around customer engagement, necessitating outstanding communication and interpersonal...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in providing exceptional support and solutions to our clients.Key Responsibilities:As a Customer Service Representative, your primary duties will include:1. Delivering comprehensive analytics and reporting services to...


  • Lake Mary, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...


  • Lake Mary, Florida, United States American Cybersystems Full time

    Position Overview:American Cybersystems is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in ensuring exceptional service delivery and client satisfaction.Role Type:Full-time/Contract to HireKey Responsibilities:Address and manage moderate to complex client inquiries and concerns.Collaborate with various...


  • Lake Mary, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...


  • Lake Mary, Florida, United States Paylocity Full time

    About the RoleWe are seeking a highly skilled and motivated Client Services Representative to join our team at Paylocity. As a key member of our operations team, you will play a critical role in delivering exceptional customer service and support to our business clients.Key ResponsibilitiesResolve payroll and HR system issues in a timely and professional...


  • Lake Mary, Florida, United States American Cybersystems Full time

    Position Overview:American Cybersystems is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in providing exceptional service to our clients and ensuring their needs are met effectively.Role Type:Full-time/Contract to HireKey Responsibilities:Handle moderate to complex client inquiries and issues.Collaborate...